Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Urite

Federal Way,WA

Summary

Reliable Shift Leader with 1 year in the "Back Of House" industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. As well as being cross trained in the front and helping with customer service skills.

Overview

1
1
year of professional experience

Work History

Shift Leader/Trainer/Chef

Chick-fil-A
06.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

High School Diploma -

Federal Way High School
Federal Way, WA
06.2023

Skills

  • Safety and Sanitation Standards
  • Safety Processes
  • Negotiation and Conflict Resolution
  • Price Verifications
  • Team Meetings
  • Individual and Team Goals
  • Shift Checklists
  • Task Monitoring
  • Staff Development
  • Role Modeling

Languages

Spanish
Full Professional

Timeline

Shift Leader/Trainer/Chef

Chick-fil-A
06.2022 - Current

High School Diploma -

Federal Way High School

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Kevin Urite