Kevin Van Auken
Maricopa,AZ
Summary
Dynamic debt collection professional with over a decade at McDowell and Associates, excelling in negotiation and client relations. Proven track record of high customer conversion rates and revenue generation through effective debt recovery strategies and assertive communication. Recognized for consistently exceeding performance goals and fostering positive customer interactions.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Deep Burning Department Lead
Lubrication Scientific LLC
Irvine, CA
07.2023 - 08.2025
- Operated machinery to ensure efficient production of lubrication products.
- Monitored equipment performance, identifying and resolving operational issues promptly.
- Trained new operators on safety protocols and machine handling procedures.
- Conducted regular maintenance checks to maintain optimal equipment functionality.
Debt Collector Agent
McDowell and Associates
Newport Beach
07.1999 - 2020
- Operated machinery to ensure efficient production of lubrication products.
- Monitored equipment performance, identifying and resolving operational issues promptly.
- Trained new operators on safety protocols and machine handling procedures.
- Conducted regular maintenance checks to maintain optimal equipment functionality.
Education
GED -
Online GED
Orange, CASkills
- Debt recovery strategies
- Skip tracing techniques
- Stress tolerance
- Assertiveness
- Client relations
- Complex Problem-solving
- Negotiation
- Account management
Certification
HVAC School
EPA Type 2
Timeline
Deep Burning Department Lead
Lubrication Scientific LLC
07.2023 - 08.2025
Debt Collector Agent
McDowell and Associates
07.1999 - 2020
GED -
Online GED