Kevin Vasquez
Summary
Dynamic and detail-oriented technician with 5 years of tenure at AvalonBay Communities. Skilled in troubleshooting and complex repairs, enhancing customer satisfaction through exceptional service. Strong communicator and relationship builder, adept at multitasking and managing workloads effectively. Committed to maximizing equipment lifespan and ensuring safety compliance in all operations.
Overview
8
8
years of professional experience
Work History
Tech 2
Avalonbay Communities Inc
10.2020 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Worked closely with office team to improve and maintain strong customer satisfaction and resident retention through strong customer service.
Plumbing Technician
California's Plumbing
08.2017 - 03.2020
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
Skills
- Attention to detail
- Strong Customer service Skills
- Written/Verbal communication
- Documentation and reporting
- Workload management
- Relationship building
- Tech-Savvy
- Customer rapport
Languages
Spanish
English
Timeline
Tech 2
Avalonbay Communities Inc
10.2020 - Current
Plumbing Technician
California's Plumbing
08.2017 - 03.2020
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