Kevin Vazquez
Hilton Head Island SC,SC
Summary
Proven leader and skilled car detailer with a track record of enhancing customer satisfaction and team performance at Tidal Wave Auto Spa. Specializes in automotive detailing and fostering positive team dynamics. Achieved consistent high-quality workmanship, leveraging expertise in interior and exterior cleaning and customer service excellence.
Overview
2
2
years of professional experience
Work History
Car Detailer
Dent Wiazrd
07.2023 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Team Leader
Tidal Wave Auto Spa
12.2022 - 06.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Education
GED -
Charles R. Drew High
Riverdale, GA05-2022
Skills
- Customer Service
- Car washing techniques
- Automotive detailing
- Interior and exterior cleaning
- Glass treatment
- New Employee Training
- Equipment Cleaning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Car Detailer
Dent Wiazrd
07.2023 - Current
Team Leader
Tidal Wave Auto Spa
12.2022 - 06.2023
GED -
Charles R. Drew High
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