Kevin Walberto Acosta
Ontario,CA
Summary
Experienced with warehouse processes, procedures, and safety protocols to ensure workplace efficiency. Utilizes comprehensive testing strategies to identify and resolve defects efficiently. Knowledge of industry standards and best practices, ensuring consistent and reliable results.
Overview
10
10
years of professional experience
Work History
Quality Assurance Specialist
CROSSMARK, INC
Jurupa Valley, CA
10.2023 - 01.2026
- Conducted routine inspections to ensure compliance with quality standards.
- Collaborated with team members to identify areas for process improvement.
- Documented and reported defects and non-conformities in product batches.
- Participated in internal audits to maintain adherence to industry regulations.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
Receiving Lead
Lowes Home Improvment
Upland, CA
08.2022 - 10.2023
- Oversaw receiving operations, ensuring accurate inventory management and timely processing of shipments.
- Trained team members on best practices for product handling and safety compliance.
- Utilized warehouse management systems to track inventory levels and assist with order fulfillment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Preloader/Warehouse Package Handler
UPS
Ontario, CA
11.2021 - 07.2022
- Operated conveyor systems to efficiently sort and load packages for distribution
- Collaborated with team members to ensure timely completion of shipment loading tasks
- Maintained safety protocols while handling packages in fast-paced warehouse environment
- Implemented strategies to optimize space utilization within trailers for improved load management
- Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
- Implemented time management techniques to balance competing priorities during fast-paced shifts.
- Collaborated with team members to maintain a clean, organized workspace for efficient operations.
- Maximized warehouse space utilization by employing optimal stacking strategies for various types of packages.
- Lifted and slid packages weighing up to 100 pounds on conveyor belts to transport items.
Freight Team Associate
The Home Depot Inc
Alhambra, CA
03.2018 - 08.2021
- Monitored stock levels and coordinated replenishment efforts to maintain optimal inventory flow.
- Implemented best practices for freight handling, improving overall operational efficiency.
- Lifted and moved items weighing at least 75 pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Loaded and unloaded trucks.
- Scanned items on arrival and departure to create accurate tracking records.
- Used pallets, straps and load bars to secure freight for transport.
- Kept receiving area and sales floor neat and tidy by removing paper, trash and debris and sweeping floors.
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
Cashier
Souplantation
Alhambra, CA
06.2017 - 02.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and reconciled discrepancies daily.
- Provided exceptional customer service, resolving inquiries and enhancing guest experiences.
- Monitored inventory levels, assisting in stock replenishment to ensure availability.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Assisted management in developing promotional displays to enhance product visibility.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
The Home Depot Inc
Cypress, CA
11.2015 - 01.2017
- Implemented improved checkout procedures, reducing wait times for customers.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Palisades Charter High School
Pacific Palisades, CASkills
- Customer service
- Audit reports
- Data entry
- Warehouse operations
- Materials inspection
- Warehouse safety
- Loading and unloading
- Shipping and receiving
- Inspection and quality control
- Hazardous materials handling
Languages
Spanish
Native or Bilingual
Timeline
Quality Assurance Specialist
CROSSMARK, INC
10.2023 - 01.2026
Receiving Lead
Lowes Home Improvment
08.2022 - 10.2023
Preloader/Warehouse Package Handler
UPS
11.2021 - 07.2022
Freight Team Associate
The Home Depot Inc
03.2018 - 08.2021
Cashier
Souplantation
06.2017 - 02.2018
Cashier
The Home Depot Inc
11.2015 - 01.2017
High School Diploma -
Palisades Charter High School