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Kevin Watson
Jackson,MI
Work Preference
Summary
Results-oriented project manager with 20+ years of experience driving operational excellence and employee development. Proven track record in managing simultaneous projects, enhancing communication, and implementing training programs that significantly boost efficiency and customer satisfaction across multiple industries. Bilingual in English and Spanish, ensuring comprehensive stakeholder engagement.
Overview
25
25
years of professional experience
Work History
Project Manager
Dalton Wade Real Estate Group
11.2019 - Current
- Coordinated 20+ simultaneous projects with contractors, inspectors, and vendors, ensuring on-time completion and enhancing customer satisfaction.
- Streamlined communication among vendors, clients, and partners through structured status updates, minimizing project delays.
- Developed onboarding materials and documented processes that reduced ramp-up time for new agents and vendors and ensured compliance with industry regulations.
Asset Project Manager
Vylla Real Estate
01.2014 - 09.2019
- Managed institutional asset portfolios, coordinating vendors, inspectors and preservation contractors to complete projects on schedule.
- Trained new team members on property management processes and compliance, improving accuracy and documentation.
- Implemented performance metrics and feedback mechanisms for contractors, reducing delays and cost overruns.
Senior Account Manager & Project Lead
Thomson Reuters
09.2006 - 08.2013
- Managed enterprise software implementations for Fortune 500 clients, coordinating cross-functional teams for successful adoption.
- Developed and delivered training programs for sales teams and customers, improving product knowledge and driving additional revenue.
- Identified workflow issues and proposed solutions that retained major accounts and generated new revenue.
Assistant Store Manager
Walmart
09.2001 - 05.2004
- Directed daily operations of high-volume retail store, overseeing 267 employees to ensure efficient service delivery.
- Implemented training and safety programs that improved customer service and reduced incidents, contributing to 3-7% annual profitability growth.
- Coached supervisors and associates on inventory control and compliance, enhancing accuracy in stock management.
Education
Bachelor of Business Administration - Marketing & Spanish
Western Michigan University
Kalamazoo, MI08-2001
Skills
- Employee training
- Project management
- Change Management
- Coaching
- Training facilitation
- Needs Assessment
- Employee development
- Training delivery
- Stakeholder management
- Coaching & Mentoring
- Team Leadership
- Compliance & Policies
- Bilingual English/Spanish
Timeline
Project Manager
Dalton Wade Real Estate Group
11.2019 - Current
Asset Project Manager
Vylla Real Estate
01.2014 - 09.2019
Senior Account Manager & Project Lead
Thomson Reuters
09.2006 - 08.2013
Assistant Store Manager
Walmart
09.2001 - 05.2004
Bachelor of Business Administration - Marketing & Spanish
Western Michigan University