Kevin Weldon
Annapolis,MD
Summary
Accomplished manager with a proven track record at Macy's Department Store, enhancing warehouse efficiency and team productivity through expert shipping and receiving management and critical thinking. Excelled in developing strategies that improved merchandise flow, elevated customer service, and achieved sales targets. Track record for revitalizing capabilities of departments customer service and warehouse operations to efficiently and profitably achieve sales growth. Skilled in fostering team collaboration and maintaining safety standards.
Overview
21
21
years of professional experience
Work History
Receiving Manager
Macys Department Store
09.2019 - 06.2024
- Managed inbound and outbound receiving processing to the company standards including dock security, inbound DC trailer processing, merchandise floor readiness, direct-to-store shipments, supply and fixture deliveries, recycling and backhaul DC trailers.
- Developed partnerships with store merchandising, sales and security leaders to support accurate, productive and safe receiving processes.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Used tools and analyze documents to forecast workload and allocate resources as needed.
Omni Operation Manager
Macys Department Store
05.2018 - 09.2019
- Managed and developed strategies and planned/executed workload on product movement logistics and fulfillment, worked with various partners to manage merchandise flow and incoming receipts to drive sales and profit
- Directed the receiving and processing of all merchandise receipts; maintain back-of-house standards.
- Elevated customer experience by delivering on the Omni Customer Experience score and Omni demand metrics.
- Managed and coordinated At Your Service front of the house staff to deliver excellent customer service, support product pickup, process returns and bill payments.
- Managed the entire return process of abandoned BOPS/BOSS orders and non-congruent products.
- Interviewed, hire, trained directed and managed team to meet and exceed performance and behavioral expectations addressed and resolve all concern.
Sales Support Associate-Women's Shoes
Macys Department Store
10.2012 - 05.2018
- Responsible for supporting the Women's Shoe Department sales, organization, visual merchandising.
- Organized and maintained all stockroom risk management requirements.
- Assisted in achieving sales targets through effective coordination with the sales team.
- Met all company replenishments guidelines and merchandising standards.
- Assisted with daily goals and priorities to support staff and redirected activities as necessary to meet brand expectations.
Brand Logistic Supervisor
Gap
12.2003 - 01.2011
- Supervised merchandise handling and replenishment processes.
- Trained, coached associates while communicating development feedback of others to the store manager.
- Supported management team in fostering a positive work environment by inspiring creativity, being customer focused and delivering results.
- Monitored workflow to improve employee time management and increase productivity.
Education
Bachelor of Science - Business Management
Morgan State University
Baltimore, MD05.2008
Skills
- Sorting inventory
- Warehouse Safety
- Shipping and receiving
- Maintaining safety
- Critical Thinking
- Team Collaboration
Timeline
Receiving Manager
Macys Department Store
09.2019 - 06.2024
Omni Operation Manager
Macys Department Store
05.2018 - 09.2019
Sales Support Associate-Women's Shoes
Macys Department Store
10.2012 - 05.2018
Brand Logistic Supervisor
Gap
12.2003 - 01.2011
Bachelor of Science - Business Management
Morgan State University
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