Kevin Wentworth
Independence,Missouri
Summary
Knowledgeable, dedicated retail management team member with a progressive background in retail stores. Spearheaded successful customer relations and acquisition initiatives based on service-oriented approaches. Familiar with independently handling inventory, administrative, and personnel matters. Performance-oriented and energetic with a motivational leadership style and operations expertise needed to impact retail profit's positively. History of improvising solutions to complex problems and innovating strategies to meet services demands and expectations.
Overview
4
4
years of professional experience
Work History
Retail Assistant Manager
Tison Good
Independence, Missouri
06.2021 - Current
- Increased customer base and retention by implementing strategic customer relations strategies and appreciation events.
- Achieved or exceeded targets consistently, including sales, conversion, and sell-through ratings.
- Rotated products following seasonal trends and styles, according to company strategy.
- Maintained impeccable store, keeping all areas clean, merchandise stocked, and shelves faced for optimal presentation.
- Built a successful retail team by recruiting, hiring, and mentoring well-qualified personnel for key positions.
- Maximized employee performance with hands-on training and close mentoring.
Fast Food Worker
Altaba
Independence, Missouri
08.2020 - 06.2021
- Greeted customers and took their orders in a friendly and efficient manner.
- Took customer food and beverage orders at the drive-thru and counter.
- Managed orders from start to finish, verifying quality and quantity before bagging customer items.
- Operated cash register to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Education
Bachelor of Arts - Psychology
University of Missouri Kansas City
Kansas City, MO05-2026
Associate of Arts - Psychology
Metropolitan Community College
Independence, MO05-2024
Skills
- Compassionate care
- Proven organizational skills
- Team leadership and management
- Reliable
- Excellent customer relations and communication abilities
- Flexible and adaptable
Timeline
Retail Assistant Manager
Tison Good
06.2021 - Current
Fast Food Worker
Altaba
08.2020 - 06.2021
Bachelor of Arts - Psychology
University of Missouri Kansas City
Associate of Arts - Psychology
Metropolitan Community College
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