Kevin Wilkerson
Livingston,TX
Summary
Proven leader and efficient Walmart Associate adept in customer service and time management. Excelled in enhancing customer satisfaction and mentoring junior staff, significantly improving service quality. Skilled in work planning and prioritization, consistently met tight deadlines without compromising service excellence. Demonstrates exceptional attention to detail and leadership qualities, driving positive outcomes and maximizing sales opportunities. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
1
1
Certification
Work History
Walmart Associate
Walmart
02.2024 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
- Trained and mentored junior staff on customer service strategies and techniques.
- Created solutions for customers to satisfy specific needs, quality and budget.
Education
High School Diploma -
Big Sandy High School
Big Sandy, TX05.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Leadership Qualities
- Customer interaction
- Workplace Safety
- Customer Engagement
- Courteous and Professional
- Flexible Schedule
- Work Planning and Prioritization
- New Hire Training
- Order Fulfillment
Certification
- Welding Certificate
- OSHA 30 Hour Certification
Timeline
Walmart Associate
Walmart
02.2024 - Current
High School Diploma -
Big Sandy High School