Kevin Williams
Walden
Summary
Dynamic professional with a proven track record at MTA New York City Transit, excelling in fast-paced environments. Recognized for exceptional communication and critical thinking skills, adept at problem-solving and fostering teamwork. Committed to enhancing client well-being through effective support and crisis intervention at Bernard Fineson Developmental Center.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
NYCTA
Mta New York City Transit
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Direct Support Assistant
Bernard Fineson Developmental Center
11.2003 - Current
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Improved clients'' overall well-being through consistent monitoring, medication administration, and routine healthcare coordination.
- Provided crisis intervention when necessary to maintain safety for both clients and staff members.
- Collaborated with families and guardians to establish open lines of communication regarding client progress and concerns.
Education
High School Equivalency Diploma - General Studies
Taft High School
The Bronx, NY01.1988
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Critical thinking
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
- Decision-making
- Verbal communication
Certification
Certified Interview & Interrogation Skills
Timeline
Direct Support Assistant
Bernard Fineson Developmental Center
11.2003 - Current
NYCTA
Mta New York City Transit
High School Equivalency Diploma - General Studies
Taft High School
Similar Profiles
Michael SmithMichael Smith
Train Service Supervisor at Mta New York City TransitTrain Service Supervisor at Mta New York City Transit
Ivan JimenezIvan Jimenez
Car Inspector at MTA New York City Transit AuthorityCar Inspector at MTA New York City Transit Authority
Kevin AlfordKevin Alford
Maintenance Supervisor 1 Track at Mta New York City TransitMaintenance Supervisor 1 Track at Mta New York City Transit