Kevin Williams
Walden
Summary
Dynamic professional with a proven track record at MTA New York City Transit, excelling in fast-paced environments. Recognized for exceptional communication and critical thinking skills, adept at problem-solving and fostering teamwork. Committed to enhancing client well-being through effective support and crisis intervention at Bernard Fineson Developmental Center.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
NYCTA
Mta New York City Transit
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Direct Support Assistant
Bernard Fineson Developmental Center
11.2003 - Current
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Kept clients engaged in social networks and communities for personal health and growth.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Improved clients'' overall well-being through consistent monitoring, medication administration, and routine healthcare coordination.
- Provided crisis intervention when necessary to maintain safety for both clients and staff members.
- Collaborated with families and guardians to establish open lines of communication regarding client progress and concerns.
Education
High School Equivalency Diploma - General Studies
Taft High School
The Bronx, NY01.1988
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking Abilities
- Critical thinking
- Excellent communication
- Organizational skills
- Calm under pressure
- Active listening
- Problem resolution
- Decision-making
- Verbal communication
Certification
Certified Interview & Interrogation Skills
Timeline
Direct Support Assistant
Bernard Fineson Developmental Center
11.2003 - Current
NYCTA
Mta New York City Transit
High School Equivalency Diploma - General Studies
Taft High School
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