Kevin Williams
Portland,MI
Summary
Results-driven professional with diverse experience in customer service, business ownership, and skilled trades. Managed interior remodeling and mold remediation projects, overseeing teams and ensuring timely execution. Developed strong time management and professionalism in fast-paced restaurant environments. Established and operated landsca
ping and tree service ventures, demonstrating effective job acquisition and team leadership.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Bartender
Hot Shots Tavern
Portland, Michigan
07.2024 - 07.2026
- Prepared and served diverse range of drinks efficiently in fast-paced environment.
- Created welcoming atmosphere through engaging interactions with customers at Hot Shots Tavern.
- Addressed and resolved customer complaints professionally to ensure satisfaction.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed cash drawer at the end of each shift ensuring accurate funds.
Chief Operating Officer
Aspen White Construction
San Luis, Colorado
03.2019 - 05.2020
- Directed daily operations to enhance efficiency and streamline processes, resulting in improved workflow.
- Managed resource allocation to optimize workforce productivity across multiple sites, leading to better utilization of human resources.
- Established plans addressing productivity, operational performance, and staff retention, contributing to overall employee satisfaction.
- Oversaw compliance with safety regulations and industry standards in all projects.
- Evaluated vendor performance to ensure quality materials and services for projects.
- Provided guidance and support for problem solving efforts.
Owner
Lake Michigan Landscaping
Kenosha, Wisconsin
01.2018 - 02.2019
- Led team members in delivering high-quality landscaping services, enhancing customer satisfaction.
- Oversaw daily operations of landscaping projects to ensure timely and quality service delivery.
- Developed landscape designs using customer preferences and environmental considerations.
- Coordinated client appointments for consultations and services to optimize scheduling and improve client engagement.
- Procured materials and tools necessary for landscaping tasks efficiently.
- Trained new employees on company policies and best practices in landscaping.
Education
GED -
Lowell High School
Lowell, MI05-2017
Skills
- Beverage preparation
- Customer service
- Cash handling
- Staff training
- Employee training
- Event coordination
- Inventory management
- Equipment operation
- Safety compliance
- Project management
- Client relationship management
- Problem solving
- Adaptability to change
Certification
- Serve Safe Certification (NRAEF)
- Sales Strategies Course (CUTCO)
- Contractors License (San Luis County)
Timeline
Bartender
Hot Shots Tavern
07.2024 - 07.2026
Chief Operating Officer
Aspen White Construction
03.2019 - 05.2020
Owner
Lake Michigan Landscaping
01.2018 - 02.2019
GED -
Lowell High School