Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Wilson

Terrell,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Gun Counter Department Supervisor

Academy Sports And Outdoors
10.2021 - Current
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Collaborated with team members to streamline processes and enhance overall efficiency.
  • Assisted customers with product selection, resulting in higher sales and repeat business.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.
  • Implemented loss prevention measures to minimize shrinkage and protect company assets.
  • Recommended products that met customer needs, emphasizing quality and usefulness.

Cashier Supervisor

Academy Sports And Outdoors
04.2020 - 09.2021
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
  • Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
  • Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
  • Achieved high levels of accuracy in cash management through meticulous record-keeping and timely bank deposits.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.

Shift Manager

Rasing Canes Chicken Fingers
02.2018 - 04.2020
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Education

High School Diploma -

Poteet High School
Mesquite, TX
05.2013

Skills

  • Firearms Proficiency
  • Loss Prevention
  • Records Management
  • Data Entry
  • Product Inspection
  • Product Restocking
  • Records Review

Timeline

Gun Counter Department Supervisor

Academy Sports And Outdoors
10.2021 - Current

Cashier Supervisor

Academy Sports And Outdoors
04.2020 - 09.2021

Shift Manager

Rasing Canes Chicken Fingers
02.2018 - 04.2020

High School Diploma -

Poteet High School

Similar Profiles

CREATE PROFILE
Kevin Wilson