Summary
Overview
Work History
Education
Related Courses
Volunteer Experience
Timeline
Generic

Kevin Wong

Boston,Ma

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
03.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.

Operational Manger/Shift Supervisor, Rx

CVS
10.2012 - Current
  • Operate transactions at cash register, Maintain stocks on the shelves, Maintain weekly and yearly inventory control, Assist customers to ensure a rewarding shopping experience
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.

Data Entry Clerk

Alan Gray Inc.
01.2008 - 01.2009
  • Input data invoices into Access database, Assemble and organize files for storage, Communicate daily with supervisors to obtain list of tasks
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.

Education

Bachelor of Science - Exercise and Health Sciences, BS

University of Massachusetts Boston
Boston, MA
05.2020

Related Courses

  • Kinesiology
  • Health Assessment
  • Human Anatomy I & II
  • Exercise Physiology
  • Adapted Physical Activities
  • Health Behavior Change

Volunteer Experience

Community Serving, Jamaica Plain, MA, Packer, 2012

Timeline

Pharmacy Technician

CVS Pharmacy
03.2021 - Current

Operational Manger/Shift Supervisor, Rx

CVS
10.2012 - Current

Data Entry Clerk

Alan Gray Inc.
01.2008 - 01.2009

Bachelor of Science - Exercise and Health Sciences, BS

University of Massachusetts Boston

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Kevin Wong