Summary
Overview
Work History
Education
Skills
Certification
Timeline
KEVIN D. WOODS

KEVIN D. WOODS

New York,NY

Summary

Senior Systems Engineer with [Number] years of experience in system virtualization and network security. Motivational team leader aligns cross-functional teams with business objectives to achieve key metrics.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Sr. Systems Engineer

SimonMed Imaging
08.2022 - 03.2023
  • Active Directory Optimization Project: configured LDAP to SLDAP for on premise
  • Group Policy Optimization Project: Solved issues with GPO conflicts or duplication, Inefficient logon or logoff scripts, Unintentional Provilage escalation and delegation
  • VMWare/ESXi 6.7 to 7.x Upgrade Project: Upgrade, Migration and Administration of VMWare
  • Microsoft Exchange on Premise Migration Project: Mailbox migration, Cumulative Updates, Maintenance, Troubleshooting and configuration
  • Backup Solutions Project: Veeam Backup cutover to Cohesity
  • Cohesity upgrade and configuration
  • Windows Server Patching Project: Upgrade and optimized KACE SMA for Windows server patching
  • Developed monthly plan for security patch installation/reboots and coordination with team members
  • Spearhead Projects for new virtual server builds: Install SQL Server on Windows 2019 servers and worked directly with vendors to optimize and deliver applications for end users.

Systems Analyst

St. Joseph Healthcare Systems
05.2017 - 01.2022
  • Infrastructure Technology Administration and Maintenance
  • Responsibilities, Datacenter management and maintenance for virtual environments using vSphere and Citrix XenApp On-Site datacenter hosts VMWare 6.7 environments
  • Microsoft Exchange on Premise Migration experiences
  • Exchange 2010 to Exchange 2016 DAG
  • Actively analyze, design, implement and deliver new IT-Services and Solutions as per the CIO and hospital management need and direction
  • Enterprise patch management using SCCM
  • Veeam Backup solutions implemented, administered, manage
  • HPE 3PAR StoreServ 8000 Storage solutions administration and management.

Senior Systems Engineer, Infrastructure Technology Team Lead

Blythedale Children’s Hospital
12.2013 - 05.2017
  • Datacenter management and maintenance for virtual environments and physical servers, including Brocade IP network
  • On-Site datacenter hosts VMWare 5.1 environments, EMC SAN Storage, Cisco Networked Switches, and physical servers
  • Manage team of 6 members for infrastructure
  • Develop and plan team direction, planning team meetings and working with individual team members on different projects within the “project matrix”
  • Plan meetings with vendors, team members, management to evaluate project scope and time line
  • Actively analyze, design, implement and deliver new IT-Services and Solutions as per the CIO and hospital management need and direction
  • Enterprise patch management using WSUS
  • Manage and maintain enterprise level Antivirus using Sophos AV,
  • Monitoring systems performance using various tools VMTurbo, TNM-Total Network Monitor,
  • Ensure disaster recovery and business continuity: Responsible for Day-to-Day backups of production environments
  • Responsible for building virtual machines and installing necessary software for off-shore team such as Microsoft SQL
  • Responsible for VLSC – Microsoft Volume Licensing Agreements and engagements
  • Responsible for Microsoft Exchange management in DAG configuration
  • Projects Responsible for:
  • Microsoft Exchange 2010 migration to Microsoft Exchange 2013 DAG configuration with journaling
  • The project consisted of building 3 virtual servers, installation of Exchange 2013, Pure Message SPAM manager, EV SSL certificates, IIS configuration, SAN storagae configuration, backup configuration and managing both Microsoft vendor and on-site team to migrate over 700 mailboxes
  • Upgrade VMWare vCenter 4.1 to 5.1: The upgrade consisted of 10 physical hosts configured for vCenter management
  • Project consisted of using vMotion and physical server reboots
  • Storage Upgrade: VNX-5300, and CX4-120 upgrade – worked with several vendors and on site team to implement new DAE’s, and drives to extend the SAN capacity to 60TB
  • Server 2003 to Server 2012 upgrade to production environment both physical servers and virtual servers
  • Managed on-site I.T
  • Staff to Upgrade XP to Windows 7 professional for 120 nodes,
  • Deployment of PACS (picture archiving and communication) system for the Radiology Department
  • Project included on-site physical servers, DMZ configuration, direct communication with Novarad (vendor), Chief Medical Officer, Chief Information Officer, Radiology team, and on-site I.T
  • Team
  • Enterprise Encryption Implementation and Deployment: using Sophos SafeGuard Encryption
  • Project included building virtual server, working directly with the vendor for policy configuration, coordinating deployment with department head
  • Single Sign On (Imprivata /vendor) upgrade and deployment: The SSO solution streamlined the login steps by allowing one time sign on using a digital card reader
  • The solution was deployed hospital wide.

Systems Administrator, Infrastructure Team

Synaptic Digital, The News Market
06.2008 - 12.2013
  • Responsible for maintaining datacenter infrastructure and ensure uninterrupted availability of heterogeneous virtual environments consisting of vCenter virtualized environment and Hyper-v
  • Servers include Server 2008 R2, Server 2003, and Server 2012
  • Microsoft Exchange 2010 Migration from on premise Microsoft Exchange to Apptix hosted Exchange
  • Migration of email from Apptix Hosted Exchange to Microsoft Office365 with Exchange E1 licensed
  • Experienced administrator of ESX 4x and 5x, Virtual Center as well as Hyper-v, installation, and maintenance
  • Administration and configuration of enterprise level Active Directory, DNS, DHCP, Site Zones, proficient in Server 2003 and Server 2008
  • Responsible for Level II/III support for onsite user environment and 5 remote office locations with approximate 300 users
  • SAN technologies include Dell Equallogic SAN Administration and configuration of group membership and monitoring (SAN HeadQuarters)
  • Implement and configure site to site replication
  • Create and manage volumes for shares and backup system
  • Responsible for upgrading firmware
  • PS6500, PS6000
  • Administration of Exchange 2010 on-premise using PowerShell 2.0 for mailbox set permissions
  • Administration of remote Exchange 2013 Microsoft Office 365 solution with remote PowerShell commands using PowerShell 3.0
  • Administration of Blackberry Enterprise Server BES to add/delete and manage users, create and assign policy as per department
  • Administration of Juniper SA2000 SSL VPN firewall for employee and vendor remote access
  • Configured user roles, user realms, upgrade firmware
  • Cisco VLAN for the New York office, also responsible for the firmware upgrades, and IOS as necessary
  • Implemented ISP aggregation solution using FATPIPE technology for multiple ISP’s into the LAN
  • Benefit of redundant internet connectivity
  • Responsible for configuring and using tools to manage daily system monitoring, including review of logs in EventLog Analyzer to verify the integrity of hardware
  • Managed VCenter systems and key applications using VKernel vOPS and tools such as IP-Switch Whatsup Gold, and Solorwinds Netmon SNMP
  • Responsible for hardware Installations to data center and on site, rebuild and upgrades of 2008, 2003 servers
  • Discuss and recommend to management vendor configurations and services in accordance with operational requirements and alignment of company goals
  • Implement Windows Patch management for production environments, UAT and local LAN locations throughout USA and London using manage engine desktop central 7 upgraded to 8
  • Implement and manage Trend Micro Anti-Virus solution for the production, UAT and local LAN environments across USA, and London
  • Implement, manage and maintain enterprise wide backup strategy using Backup Exec 2010 R3
  • BackupExec solution with 30+ Terabytes of disk backup storage
  • Implement Desktop and Laptop Backup Solution using Symantec Backup Exec DLO 2010 R3, and newly configured Backup Exec DLO 2012
  • Implement VoIP Phone system in the NYC office using Cisco 7940 Series IP phones and M5 network routers
  • Configured legacy application solution using ESXi 5.1 and vcenter standalone converter to convert physical servers to virtualized for the accounting legacy systems
  • Implemented and configured a help desk system solution integrated with tools for remote access, inventory and reporting using manage engine service desk
  • Responsible for Migration and consolidation of 2 email systems from Exchange 2003 and Exchange 2007 to Exchange 2007 hosted solution by Apptix for 260 mailbox and mail enabled public folders
  • Designed plan on consolidating enterprise level distribution lists for both companies into new DL
  • Created scripts to manage the export of user exchange mailbox to specified Equallogic Network Volume
  • Implemented enterprise archiving solution using Global Relay Archiving
  • Deployed Outlook 2007 upgrade to over 200 users using group policy and MSI package
  • Office 365 Administration for on premise Exchange and Microsoft O365 Exchange
  • Responsible for upgrading licenses, creating and maintaining vender relationships, communicating infrastructures needs reviewing new technology and negotiating vendor contract agreements.

Systems Administrator” / Migration Engineer

Bear Stearns
05.2006 - 03.2008
  • Responsible for design of Server 2003 Active Directory OU infrastructure to migrate computers, servers, and user domain accounts to newly implemented domain infrastructure
  • Responsible for pre-migration tasks, documentation and communication with 1st and 2nd level support (Bear Stearns IT department) using a variety of tools such as Teleconferencing, SharePoint and Remedy ticket tracking system
  • Responsible for Administration and migration of Exchange 2003 mailbox
  • Configuration of Postini spam mail manager for enterprise email protection
  • Communicated with key executives to manage the process of migration remotely for nodes that was not yet setup on the domain
  • Responsible for new Server 2003 builds using RAID configuration, upgrading and installing hardware components, cabling and testing connection to Network
  • Responsible for pre-migration patching of more than 1460 physical computers and servers throughout the NJ and NY office
  • Pre-migration task to Active Directory Server 2003 OU site and services for various locations of managed LAN offices throughout NJ and NY, test and have approved
  • Coordinated remote connectivity project plan for nodes with Windows SP2 Firewall enabled in order to gain remote access
  • Pre-migration installation of Qwest migration tool from a remote location as well as physical walk around
  • Test migration tool connectivity and run report
  • Responsibility to note Remedy ticket tracking system for tier 1 post migration support
  • To help resolve and track user issues after migration
  • Communicated to team members using Microsoft Share Point and document status of the various Migration phases, Migration Locations, and times of each migration
  • Remote support using Timbuktu to connect to client computers and install Quest Migration Tool agent
  • Responsible for post migration communication to users for password reset implemented to coordinate with 1st level support
  • Handholding done by Bear Stearns 1st level support after users are migrated.

Systems Engineer, Migration Project Lead

CT Corporation
11.2004 - 01.2006
  • Responsible for migration of over 850 nodes including resources and user/computer settings from NT4.0 Server, using Novell Directory Services (NDS) to Server 2003 Active Directory domain
  • Migrated computer nodes using the Quest - Aelita Domain Migration Wizard for Active Directory
  • Configured Group Policy in Active Directory - Server 2003 to implement solution to distribute SP1 for Office 2003 Suite to all upgraded domain computers
  • Lead project for support and pre-migration patching for remote users connecting through Terminal Services throughout the Northeast Region
  • Setup Outlook 2003 Client Connectivity including remote RPC setting configuration
  • Outlook Web Access (OWA) configuration and browser connectivity
  • Lead project to remotely import PST file into Outlook Client and login to test PST connection
  • Troubleshoot OST file corrupt issues if necessary, as the user level
  • Configured, implemented and test Exchange 2003 Inbound SMTP recipient filtering for users in active directory domain as a first level tool to prevent unwanted emails
  • Migrated email archived folders and settings from Notes to Exchange using Wingra Migration Tool
  • Collaborated with the resident technical support department in creation and distribution of support documentation and information
  • Used Remedy – ticket tracking system to help resolve and track user issues after migration
  • Troubleshoot Windows SP2 Firewall and Sygate Firewall on client computers remote access.

Network Administrator / 2nd level support

Administration for Children Services New York City, ACS
07.2002 - 09.2004
  • Responsibility include support for 3 sites and worked with a team of 2 individuals to support over 300 end users, LAN connectivity issues, break/fix, and adds/moves/changes
  • Windows XP client computers installation, patching, troubleshoot and upgrades
  • Troubleshoot network connectivity from floor to floor traced back to the patch panel
  • Created Network LAN diagrams and communicated with 3rd level support as necessary to make changes to the network
  • Responsible for new Cisco switch installation and decommission of old switches
  • Implemented a patch panel diagram in an effort to segment the various offices and floors for user connection to switch
  • Used Visio, and excel to document updates to patch panel and network diagram
  • Responsible for all IT support issues from Adds/ Moves/Changes, LAN connectivity issues, application installations troubleshooting
  • Perform routine monitoring and operational checks on server and network infrastructure
  • Monitor and Troubleshoot Cisco Catalyst 2600 switch port configuration
  • Monitored Citrix Server connectivity issues and troubleshoot as necessary
  • Manage Documentation for Catalyst 2600 port configuration and floor map
  • Administer server side backups using Veritas Backup
  • Insure backup recovery plan and off site storage of DDS tapes
  • Monitor UPS hardware for failed components and replaced UPS battery as necessary
  • Scheduled Daily tape backups and strategize ongoing backup schema on DDS media for LAN
  • Support and setup of Dialup VPN connectivity for Win2000/XP laptop clients
  • Created Server builds for Windows 2000 Server
  • Troubleshoot Connectivity issues for applications using SQL Server Database
  • Implemented Antivirus solution using Norton and McAfee enterprise edition across LAN
  • Provided Adds/moves/change for pc’s within various locations around the city
  • Performed Inventory and audits on computers, printers, monitors for IT
  • Test, Troubleshoot and configured Palm Pilots, blackberry and various PDA’s

Network Administrator

Ammirati Puris-Lintas Inc
04.2000 - 02.2002
  • Network Administrator for a Windows NT 4.0
  • Administration of Microsoft Windows NT Server and Microsoft Outlook Exchange Server 5.5
  • Upgraded and created builds for Windows NT Servers and client nodes
  • Implemented McAfee Anti-Virus Solutions for the network
  • Implemented Norton Anti-Virus Solutions for the network
  • Troubleshoot Laptop Dialup to UUNet remote connectivity ISP
  • Configured Security Settings for VPN Connectivity
  • Work with vendor (UUNet) to monitor T1 connections
  • Dealt with Vendor Solicitation for products and tested these products such as inventory and tracking software,
  • Beta Test Operating systems such as OSX-Macintosh and Windows 2000
  • Deployed and Upgraded laptops to Windows 2000 Professional
  • Wrote technical documentation for remote connectivity, accessing email and logging into the laptop using two hardware profiles
  • Document and track issues in access database
  • Troubleshoot Network Printers for Connectivity to Macintosh as well as PC
  • Documented and supported Adds, Moves, Changes of computers and printers
  • Supported Macintosh OS X and Configured TCP/IP protocol
  • Palm V support and Configuration PDA/DB setup
  • Performed daily tests and troubleshooting task on PC and Macintosh nodes, Network Printers, Cables, switches and Hub
  • Diagnosed hardware and software problems and recommended upgrade and replacement components
  • Scheduled Backups using Veritas Backup Exec and maintained DDS backup tapes onsite/offsite
  • Scheduled PC Audits using Track-IT
  • Setup Over Head Projector for Presentations, working with the staff in order to determine their needs
  • Wireless 802.11b setup in conference rooms connecting laptops to Linksys routers using DHCP
  • Installed 3Com 10/100Mbps Hubs on LAN

Education

experience in datacenter enterprise infrastructure technologies. MCSE Certified on Microsoft Server 2012, VMWare/ESXi 6.5 Certification. ITIL Certification -

MASTER’S DEGREE - Computer Information Systems and Technology Management

COLORADO TECHNICAL UNIVERSITY
2006

BACHELOR’S DEGREE - Computer Information Systems

CITY UNIVERSITY OF NEW YORK
2004

Skills

  • Network Hardware and Software Maintenance
  • Customer-Driven Diagnostics
  • Requirement Documentation
  • Design Specifications
  • Windows Server Management
  • Microsoft Exchange
  • Change Control Documentation
  • Citrix XenApp
  • Troubleshooting and Analysis
  • Microsoft Active Directory
  • Server Consolidation
  • Virtualization
  • Technical Analysis
  • Technical Writing
  • Technical Support and Assistance
  • VMware Virtualization
  • Scripting Skills
  • Technical Support

Certification

Microsoft Certifications: MCSE - Server 2012 MCITP - Server 2008 MCP - Administering Microsoft Office 365 for Small Businesses 74-324 VMWare Certifications: VCP-DCV6.5 – Data Center Virtualization VCA-DCV6 – Data Center Virtualization VCA-DCV5 – Data Center Virtualization. VMWare ESX 6.0 – Install, Configure, Manage Class 40 hours prep to take the VCP6.0 Exam. CTU Academic Certificates: Project Management Certification Networking and Telecommunications Systems Analyst Certificate Database Management

Timeline

Sr. Systems Engineer - SimonMed Imaging
08.2022 - 03.2023
Systems Analyst - St. Joseph Healthcare Systems
05.2017 - 01.2022
Senior Systems Engineer, Infrastructure Technology Team Lead - Blythedale Children’s Hospital
12.2013 - 05.2017
Systems Administrator, Infrastructure Team - Synaptic Digital, The News Market
06.2008 - 12.2013
Systems Administrator” / Migration Engineer - Bear Stearns
05.2006 - 03.2008
Systems Engineer, Migration Project Lead - CT Corporation
11.2004 - 01.2006
Network Administrator / 2nd level support - Administration for Children Services New York City, ACS
07.2002 - 09.2004
Network Administrator - Ammirati Puris-Lintas Inc
04.2000 - 02.2002
- experience in datacenter enterprise infrastructure technologies. MCSE Certified on Microsoft Server 2012, VMWare/ESXi 6.5 Certification. ITIL Certification,
COLORADO TECHNICAL UNIVERSITY - MASTER’S DEGREE, Computer Information Systems and Technology Management
CITY UNIVERSITY OF NEW YORK - BACHELOR’S DEGREE, Computer Information Systems
KEVIN D. WOODS