Senior Systems Engineer with [Number] years of experience in system virtualization and network security. Motivational team leader aligns cross-functional teams with business objectives to achieve key metrics.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr. Systems Engineer
SimonMed Imaging
08.2022 - 03.2023
Active Directory Optimization Project: configured LDAP to SLDAP for on premise
Group Policy Optimization Project: Solved issues with GPO conflicts or duplication, Inefficient logon or logoff scripts, Unintentional Provilage escalation and delegation
VMWare/ESXi 6.7 to 7.x Upgrade Project: Upgrade, Migration and Administration of VMWare
Microsoft Exchange on Premise Migration Project: Mailbox migration, Cumulative Updates, Maintenance, Troubleshooting and configuration
Backup Solutions Project: Veeam Backup cutover to Cohesity
Cohesity upgrade and configuration
Windows Server Patching Project: Upgrade and optimized KACE SMA for Windows server patching
Developed monthly plan for security patch installation/reboots and coordination with team members
Spearhead Projects for new virtual server builds: Install SQL Server on Windows 2019 servers and worked directly with vendors to optimize and deliver applications for end users.
Systems Analyst
St. Joseph Healthcare Systems
05.2017 - 01.2022
Infrastructure Technology Administration and Maintenance
Responsibilities, Datacenter management and maintenance for virtual environments using vSphere and Citrix XenApp On-Site datacenter hosts VMWare 6.7 environments
Microsoft Exchange on Premise Migration experiences
Exchange 2010 to Exchange 2016 DAG
Actively analyze, design, implement and deliver new IT-Services and Solutions as per the CIO and hospital management need and direction
HPE 3PAR StoreServ 8000 Storage solutions administration and management.
Senior Systems Engineer, Infrastructure Technology Team Lead
Blythedale Children’s Hospital
12.2013 - 05.2017
Datacenter management and maintenance for virtual environments and physical servers, including Brocade IP network
On-Site datacenter hosts VMWare 5.1 environments, EMC SAN Storage, Cisco Networked Switches, and physical servers
Manage team of 6 members for infrastructure
Develop and plan team direction, planning team meetings and working with individual team members on different projects within the “project matrix”
Plan meetings with vendors, team members, management to evaluate project scope and time line
Actively analyze, design, implement and deliver new IT-Services and Solutions as per the CIO and hospital management need and direction
Enterprise patch management using WSUS
Manage and maintain enterprise level Antivirus using Sophos AV,
Monitoring systems performance using various tools VMTurbo, TNM-Total Network Monitor,
Ensure disaster recovery and business continuity: Responsible for Day-to-Day backups of production environments
Responsible for building virtual machines and installing necessary software for off-shore team such as Microsoft SQL
Responsible for VLSC – Microsoft Volume Licensing Agreements and engagements
Responsible for Microsoft Exchange management in DAG configuration
Projects Responsible for:
Microsoft Exchange 2010 migration to Microsoft Exchange 2013 DAG configuration with journaling
The project consisted of building 3 virtual servers, installation of Exchange 2013, Pure Message SPAM manager, EV SSL certificates, IIS configuration, SAN storagae configuration, backup configuration and managing both Microsoft vendor and on-site team to migrate over 700 mailboxes
Upgrade VMWare vCenter 4.1 to 5.1: The upgrade consisted of 10 physical hosts configured for vCenter management
Project consisted of using vMotion and physical server reboots
Storage Upgrade: VNX-5300, and CX4-120 upgrade – worked with several vendors and on site team to implement new DAE’s, and drives to extend the SAN capacity to 60TB
Server 2003 to Server 2012 upgrade to production environment both physical servers and virtual servers
Managed on-site I.T
Staff to Upgrade XP to Windows 7 professional for 120 nodes,
Deployment of PACS (picture archiving and communication) system for the Radiology Department
Project included on-site physical servers, DMZ configuration, direct communication with Novarad (vendor), Chief Medical Officer, Chief Information Officer, Radiology team, and on-site I.T
Team
Enterprise Encryption Implementation and Deployment: using Sophos SafeGuard Encryption
Project included building virtual server, working directly with the vendor for policy configuration, coordinating deployment with department head
Single Sign On (Imprivata /vendor) upgrade and deployment: The SSO solution streamlined the login steps by allowing one time sign on using a digital card reader
The solution was deployed hospital wide.
Systems Administrator, Infrastructure Team
Synaptic Digital, The News Market
06.2008 - 12.2013
Responsible for maintaining datacenter infrastructure and ensure uninterrupted availability of heterogeneous virtual environments consisting of vCenter virtualized environment and Hyper-v
Servers include Server 2008 R2, Server 2003, and Server 2012
Microsoft Exchange 2010 Migration from on premise Microsoft Exchange to Apptix hosted Exchange
Migration of email from Apptix Hosted Exchange to Microsoft Office365 with Exchange E1 licensed
Experienced administrator of ESX 4x and 5x, Virtual Center as well as Hyper-v, installation, and maintenance
Administration and configuration of enterprise level Active Directory, DNS, DHCP, Site Zones, proficient in Server 2003 and Server 2008
Responsible for Level II/III support for onsite user environment and 5 remote office locations with approximate 300 users
SAN technologies include Dell Equallogic SAN Administration and configuration of group membership and monitoring (SAN HeadQuarters)
Implement and configure site to site replication
Create and manage volumes for shares and backup system
Responsible for upgrading firmware
PS6500, PS6000
Administration of Exchange 2010 on-premise using PowerShell 2.0 for mailbox set permissions
Administration of remote Exchange 2013 Microsoft Office 365 solution with remote PowerShell commands using PowerShell 3.0
Administration of Blackberry Enterprise Server BES to add/delete and manage users, create and assign policy as per department
Administration of Juniper SA2000 SSL VPN firewall for employee and vendor remote access
Configured user roles, user realms, upgrade firmware
Cisco VLAN for the New York office, also responsible for the firmware upgrades, and IOS as necessary
Implemented ISP aggregation solution using FATPIPE technology for multiple ISP’s into the LAN
Benefit of redundant internet connectivity
Responsible for configuring and using tools to manage daily system monitoring, including review of logs in EventLog Analyzer to verify the integrity of hardware
Managed VCenter systems and key applications using VKernel vOPS and tools such as IP-Switch Whatsup Gold, and Solorwinds Netmon SNMP
Responsible for hardware Installations to data center and on site, rebuild and upgrades of 2008, 2003 servers
Discuss and recommend to management vendor configurations and services in accordance with operational requirements and alignment of company goals
Implement Windows Patch management for production environments, UAT and local LAN locations throughout USA and London using manage engine desktop central 7 upgraded to 8
Implement and manage Trend Micro Anti-Virus solution for the production, UAT and local LAN environments across USA, and London
Implement, manage and maintain enterprise wide backup strategy using Backup Exec 2010 R3
BackupExec solution with 30+ Terabytes of disk backup storage
Implement Desktop and Laptop Backup Solution using Symantec Backup Exec DLO 2010 R3, and newly configured Backup Exec DLO 2012
Implement VoIP Phone system in the NYC office using Cisco 7940 Series IP phones and M5 network routers
Configured legacy application solution using ESXi 5.1 and vcenter standalone converter to convert physical servers to virtualized for the accounting legacy systems
Implemented and configured a help desk system solution integrated with tools for remote access, inventory and reporting using manage engine service desk
Responsible for Migration and consolidation of 2 email systems from Exchange 2003 and Exchange 2007 to Exchange 2007 hosted solution by Apptix for 260 mailbox and mail enabled public folders
Designed plan on consolidating enterprise level distribution lists for both companies into new DL
Created scripts to manage the export of user exchange mailbox to specified Equallogic Network Volume
Implemented enterprise archiving solution using Global Relay Archiving
Deployed Outlook 2007 upgrade to over 200 users using group policy and MSI package
Office 365 Administration for on premise Exchange and Microsoft O365 Exchange
Responsible for upgrading licenses, creating and maintaining vender relationships, communicating infrastructures needs reviewing new technology and negotiating vendor contract agreements.
Systems Administrator” / Migration Engineer
Bear Stearns
05.2006 - 03.2008
Responsible for design of Server 2003 Active Directory OU infrastructure to migrate computers, servers, and user domain accounts to newly implemented domain infrastructure
Responsible for pre-migration tasks, documentation and communication with 1st and 2nd level support (Bear Stearns IT department) using a variety of tools such as Teleconferencing, SharePoint and Remedy ticket tracking system
Responsible for Administration and migration of Exchange 2003 mailbox
Configuration of Postini spam mail manager for enterprise email protection
Communicated with key executives to manage the process of migration remotely for nodes that was not yet setup on the domain
Responsible for new Server 2003 builds using RAID configuration, upgrading and installing hardware components, cabling and testing connection to Network
Responsible for pre-migration patching of more than 1460 physical computers and servers throughout the NJ and NY office
Pre-migration task to Active Directory Server 2003 OU site and services for various locations of managed LAN offices throughout NJ and NY, test and have approved
Coordinated remote connectivity project plan for nodes with Windows SP2 Firewall enabled in order to gain remote access
Pre-migration installation of Qwest migration tool from a remote location as well as physical walk around
Test migration tool connectivity and run report
Responsibility to note Remedy ticket tracking system for tier 1 post migration support
To help resolve and track user issues after migration
Communicated to team members using Microsoft Share Point and document status of the various Migration phases, Migration Locations, and times of each migration
Remote support using Timbuktu to connect to client computers and install Quest Migration Tool agent
Responsible for post migration communication to users for password reset implemented to coordinate with 1st level support
Handholding done by Bear Stearns 1st level support after users are migrated.
Systems Engineer, Migration Project Lead
CT Corporation
11.2004 - 01.2006
Responsible for migration of over 850 nodes including resources and user/computer settings from NT4.0 Server, using Novell Directory Services (NDS) to Server 2003 Active Directory domain
Migrated computer nodes using the Quest - Aelita Domain Migration Wizard for Active Directory
Configured Group Policy in Active Directory - Server 2003 to implement solution to distribute SP1 for Office 2003 Suite to all upgraded domain computers
Lead project for support and pre-migration patching for remote users connecting through Terminal Services throughout the Northeast Region
Setup Outlook 2003 Client Connectivity including remote RPC setting configuration
Outlook Web Access (OWA) configuration and browser connectivity
Lead project to remotely import PST file into Outlook Client and login to test PST connection
Troubleshoot OST file corrupt issues if necessary, as the user level
Configured, implemented and test Exchange 2003 Inbound SMTP recipient filtering for users in active directory domain as a first level tool to prevent unwanted emails
Migrated email archived folders and settings from Notes to Exchange using Wingra Migration Tool
Collaborated with the resident technical support department in creation and distribution of support documentation and information
Used Remedy – ticket tracking system to help resolve and track user issues after migration
Troubleshoot Windows SP2 Firewall and Sygate Firewall on client computers remote access.
Network Administrator / 2nd level support
Administration for Children Services New York City, ACS
07.2002 - 09.2004
Responsibility include support for 3 sites and worked with a team of 2 individuals to support over 300 end users, LAN connectivity issues, break/fix, and adds/moves/changes
Windows XP client computers installation, patching, troubleshoot and upgrades
Troubleshoot network connectivity from floor to floor traced back to the patch panel
Created Network LAN diagrams and communicated with 3rd level support as necessary to make changes to the network
Responsible for new Cisco switch installation and decommission of old switches
Implemented a patch panel diagram in an effort to segment the various offices and floors for user connection to switch
Used Visio, and excel to document updates to patch panel and network diagram
Responsible for all IT support issues from Adds/ Moves/Changes, LAN connectivity issues, application installations troubleshooting
Perform routine monitoring and operational checks on server and network infrastructure
Monitor and Troubleshoot Cisco Catalyst 2600 switch port configuration
Monitored Citrix Server connectivity issues and troubleshoot as necessary
Manage Documentation for Catalyst 2600 port configuration and floor map
Administer server side backups using Veritas Backup
Insure backup recovery plan and off site storage of DDS tapes
Monitor UPS hardware for failed components and replaced UPS battery as necessary
Scheduled Daily tape backups and strategize ongoing backup schema on DDS media for LAN
Support and setup of Dialup VPN connectivity for Win2000/XP laptop clients
Created Server builds for Windows 2000 Server
Troubleshoot Connectivity issues for applications using SQL Server Database
Implemented Antivirus solution using Norton and McAfee enterprise edition across LAN
Provided Adds/moves/change for pc’s within various locations around the city
Performed Inventory and audits on computers, printers, monitors for IT
Test, Troubleshoot and configured Palm Pilots, blackberry and various PDA’s
Network Administrator
Ammirati Puris-Lintas Inc
04.2000 - 02.2002
Network Administrator for a Windows NT 4.0
Administration of Microsoft Windows NT Server and Microsoft Outlook Exchange Server 5.5
Upgraded and created builds for Windows NT Servers and client nodes
Implemented McAfee Anti-Virus Solutions for the network
Implemented Norton Anti-Virus Solutions for the network
Troubleshoot Laptop Dialup to UUNet remote connectivity ISP
Configured Security Settings for VPN Connectivity
Work with vendor (UUNet) to monitor T1 connections
Dealt with Vendor Solicitation for products and tested these products such as inventory and tracking software,
Beta Test Operating systems such as OSX-Macintosh and Windows 2000
Deployed and Upgraded laptops to Windows 2000 Professional
Wrote technical documentation for remote connectivity, accessing email and logging into the laptop using two hardware profiles
Document and track issues in access database
Troubleshoot Network Printers for Connectivity to Macintosh as well as PC
Documented and supported Adds, Moves, Changes of computers and printers
Supported Macintosh OS X and Configured TCP/IP protocol
Palm V support and Configuration PDA/DB setup
Performed daily tests and troubleshooting task on PC and Macintosh nodes, Network Printers, Cables, switches and Hub
Diagnosed hardware and software problems and recommended upgrade and replacement components
Scheduled Backups using Veritas Backup Exec and maintained DDS backup tapes onsite/offsite
Scheduled PC Audits using Track-IT
Setup Over Head Projector for Presentations, working with the staff in order to determine their needs
Wireless 802.11b setup in conference rooms connecting laptops to Linksys routers using DHCP
Installed 3Com 10/100Mbps Hubs on LAN
Education
experience in datacenter enterprise infrastructure technologies. MCSE Certified on Microsoft Server 2012, VMWare/ESXi 6.5 Certification. ITIL Certification -
MASTER’S DEGREE - Computer Information Systems and Technology Management
COLORADO TECHNICAL UNIVERSITY
2006
BACHELOR’S DEGREE - Computer Information Systems
CITY UNIVERSITY OF NEW YORK
2004
Skills
Network Hardware and Software Maintenance
Customer-Driven Diagnostics
Requirement Documentation
Design Specifications
Windows Server Management
Microsoft Exchange
Change Control Documentation
Citrix XenApp
Troubleshooting and Analysis
Microsoft Active Directory
Server Consolidation
Virtualization
Technical Analysis
Technical Writing
Technical Support and Assistance
VMware Virtualization
Scripting Skills
Technical Support
Certification
Microsoft Certifications:
MCSE - Server 2012
MCITP - Server 2008
MCP - Administering Microsoft Office 365 for Small Businesses 74-324
VMWare Certifications:
VCP-DCV6.5 – Data Center Virtualization
VCA-DCV6 – Data Center Virtualization
VCA-DCV5 – Data Center Virtualization.
VMWare ESX 6.0 – Install, Configure, Manage Class 40 hours prep to take the VCP6.0 Exam.
CTU Academic Certificates:
Project Management Certification
Networking and Telecommunications
Systems Analyst Certificate
Database Management
Timeline
Sr. Systems Engineer - SimonMed Imaging
08.2022 - 03.2023
Systems Analyst - St. Joseph Healthcare Systems
05.2017 - 01.2022
Senior Systems Engineer, Infrastructure Technology Team Lead - Blythedale Children’s Hospital
12.2013 - 05.2017
Systems Administrator, Infrastructure Team - Synaptic Digital, The News Market
06.2008 - 12.2013
Systems Administrator” / Migration Engineer - Bear Stearns
05.2006 - 03.2008
Systems Engineer, Migration Project Lead - CT Corporation
11.2004 - 01.2006
Network Administrator / 2nd level support - Administration for Children Services New York City, ACS
07.2002 - 09.2004
Network Administrator - Ammirati Puris-Lintas Inc
04.2000 - 02.2002
- experience in datacenter enterprise infrastructure technologies. MCSE Certified on Microsoft Server 2012, VMWare/ESXi 6.5 Certification. ITIL Certification,
COLORADO TECHNICAL UNIVERSITY - MASTER’S DEGREE, Computer Information Systems and Technology Management
CITY UNIVERSITY OF NEW YORK - BACHELOR’S DEGREE, Computer Information Systems