Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Lynda Stewart

Chicago Ridge,IL

Summary

Utilize and expand my technical knowledge in a growing, challenging environment.

Dedicated Senior Systems Engineer adept at collaborating with clients and team members to determine job scope and project milestones for mechanical systems projects. Over 25 years of systems engineering prowess and knowledge. Proactive and structured with a drive for innovation.

Overview

41
41
years of professional experience

Work History

Sr. Systems Engineer

United Airlines
04.2009 - Current
  • Migrate over 65K workstations to Workspace One
  • Create Tag, Smart Group, Workflows, and Time Windows for each deployment and assign applications.
  • Maintenance over 3K up-to-date software in Workspace One
  • Work with packagers on current software
  • Create RFCs for Deployments.
  • Lead member of Migration from HPCA to SCCM
  • Trained member on how to deploy applications in SCCM
  • Create collections and deploy applications.
  • Run scripts to fix WMI, Client, delete, or install applications.
  • Run reports using CM or Power BI.
  • Package Applications in HP Client Automation Tools for testing
  • Maintain Client Software Data Base known as CSDB within HPCA
  • Entitle and schedule push of all Applications to Airport workstations including Easy Check-in Units and Contact Centers, Domestic and International
  • Work with Application teams to ensure the scheduling of new Applications to Profiles.
  • Support and update Service Desk on new Applications and Groups within HPCA
  • Add Groups and workstations within Active Directory

Manager – Deployment Services

United Airlines
10.2020 - 10.2023
  • Managed the Deployment Services Team of 8 members.
  • Managed Team to deploy applications, patching, vulnerabilities, and migrate to Workspace One.
  • Established team priorities, maintained schedules, and monitored performance
  • Worked with Team to improve Patching to drive Operational performance
  • Assisted in organizing and overseeing the Vulnerability team
  • Work with project managers who assign migration to Workspace One
  • Work with the business and SMEs on details for application deployments
  • Approve RFCs for all deployments managed by the Team
  • Hire Team members
  • Assisted with weekly and monthly reports for the director

Field Engineer

EDS
11.2006 - 04.2009
  • Install new Computers, printers, and software at various locations. Patched cables in the LAN room, swapped out switches and routers and reconfigured according to the Project
  • De-installed old equipment and ship to the warehouse for disposal
  • Coordinate with Project Manager, and Station Manager for shipping and receiving of equipment according to Project

Field Technician

Southwest Airlines
11.2001 - 09.2003
  • Along with the same responsibilities as with UAL, maintained an RG62/Cat5 FIDS system
  • Led many projects including the opening of a new concourse at Midway Airport,
  • New maintenance base in Midway Airport.
  • Self-check-in kiosks throughout many stations.

Computer Technician

United Airlines
03.1998 - 11.2001
  • Maintain and troubleshoot PC-related hardware and software for several Airport locations, 800 + PCs
  • Load and configure all airport software including Windows 95, 98, NT, XP, MS Outlook, and Novell Client
  • Install and repair various printers such as Omron boarding passes, Hewlett Packard, and Texas Instrument
  • Set up Lan Room: punch down Cat 5 cables, mount and initial configuration of Nortel, Cisco, and Cabletron Routers, Switches, and Hubs
  • Member of the 'Go team' to travel to emergency sites and set up computer equipment and communications
  • Work closely with teams of individuals from many departments to implement projects and conduct site surveys

Network Administrator

Ace Novelty Co.
07.1983 - 03.1998
  • Administered Windows NT 3.5 network, added users, set security levels, and installed applications
  • Maintained Hardware and Software on 100+ PCs
  • Actively participated in system conversions over 3 years
  • Honeywell to AS/400 to Digital/VAX
  • Installed and configured Digital/VAX software
  • Kea! And AS/400 software, Rumba, and Client Access on 100+ PCs
  • Learned all aspects of wiring for Cat 5 cable, 9 and 25-pin serial cables, Monarch label printers, and Digital line printers for Digital/VAX
  • Experience with Windows 95, MS Outlook 95 and 97, OS, and E-mail
  • Handled customer phone orders, credit issues, and payment issues
  • Managed accounts payables, receivables, and payroll for 300+ people

Education

Certification - Lakeside Systrack Engineer, 1E Engineer, Airport automation, Cabletron Hardware, Cisco – Networking for Cisco Switches, Workstation configuration, Attachmate Infoconnect, Hewlett Packard, and Miltope printer

UAL Internal training classes
Denver, CO

Professional - Online studies for job advancement

Mind Lenders
Chicago, Il

Skills

  • Cloud services
  • Continuous integration tools
  • Troubleshooting
  • Complex project delivery
  • Software development experience
  • Interdepartmental contact
  • IT service management
  • Change management processes
  • Software requirement analysis
  • Hardware and software installation

Hobbies and Interests

  • Computers
  • Football
  • Baseball
  • Summer festivals

Timeline

Manager – Deployment Services

United Airlines
10.2020 - 10.2023

Sr. Systems Engineer

United Airlines
04.2009 - Current

Field Engineer

EDS
11.2006 - 04.2009

Field Technician

Southwest Airlines
11.2001 - 09.2003

Computer Technician

United Airlines
03.1998 - 11.2001

Network Administrator

Ace Novelty Co.
07.1983 - 03.1998

Professional - Online studies for job advancement

Mind Lenders

Certification - Lakeside Systrack Engineer, 1E Engineer, Airport automation, Cabletron Hardware, Cisco – Networking for Cisco Switches, Workstation configuration, Attachmate Infoconnect, Hewlett Packard, and Miltope printer

UAL Internal training classes

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Lynda Stewart