Kevin Yancy
Los Angeles,CA
Summary
Dedicated security professional with extensive experience at Guard System Inc, excelling in incident reporting and emergency response. Proven ability to enhance safety through vigilant surveillance and effective communication. Recognized for reducing theft incidents and fostering a secure environment, leveraging strong problem-solving skills and a commitment to workplace safety.
Overview
6
6
years of professional experience
Work History
Security Guard
Guard System Inc
Los Angeles, CA
02.2025 - 05.2026
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to detect and deter unauthorized activities or hazards.
- Responded promptly to alarms, incidents, and emergencies, coordinating with law enforcement as necessary.
- Maintained accurate logs of daily activities, incidents, and irregularities for reporting purposes.
- Assisted in training new staff on security protocols and emergency response procedures.
- Collaborated with management to implement improved security measures across the facility.
- Established rapport with personnel and visitors to foster a secure environment through effective communication.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
Parking Lot Attendant
Allied Universal Security Services
Inglewood, CA
05.2023 - 01.2025
- Monitored parking lot for safety and compliance with regulations.
- Assisted customers with parking inquiries and directions.
- Operated ticketing systems for efficient vehicle entry and exit.
- Conducted regular inspections of parking areas for maintenance needs.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Delivered above and beyond service to VIP guests at property.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Issued parking citations to enforce parking regulations.
- Monitored parking space availability to direct customers to open spots quickly.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Kept parking lot usage orderly by enforcing parking regulations.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
Cashier
TJ Maxx Distribution Center
Santa Monica, CA
05.2020 - 01.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized cash register area to enhance operational efficiency and customer experience.
- Assisted customers with inquiries, providing product information and ensuring satisfaction.
- Collaborated with team members to optimize workflow during peak hours, improving service times.
- Adhered to company policies and procedures regarding cash handling and security protocols.
- Trained new cashiers on register operations and customer service best practices.
- Resolved customer complaints professionally, fostering positive relationships and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
No Degree - Criminal Justice
Cerritos College
Norwalk, CAHigh School Diploma -
Santee Education Complex
Los Angeles, CA06.2017
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- CCTV monitoring
- Incident reporting
- Emergency response
- Physical fitness
- Reporting skills
- First aid certified
- English fluency
- Keen observer
- Emergency awareness
- Surveillance
- Access control
- Complex Problem-solving
- Self-defense
- Report preparation
- Physical stamina
- Emergency management
- Reliability
- Event security
- Mobile patrols
- Threat assessment
- ID verification
- Relationship building and management
- Patrol techniques
- Document preparation
- Alarm systems
- Crime prevention
- Superb surveillance skills
- Legible report writing
- Guard post rotation
- De-escalation techniques
- Baggage screening
- Traffic control
Timeline
Security Guard
Guard System Inc
02.2025 - 05.2026
Parking Lot Attendant
Allied Universal Security Services
05.2023 - 01.2025
Cashier
TJ Maxx Distribution Center
05.2020 - 01.2022
No Degree - Criminal Justice
Cerritos College
High School Diploma -
Santee Education Complex