Kevin Yang
San Jose,CA
Summary
Proactive and customer-focused, adept at fostering positive guest experiences at Hong's Gourmet through exceptional service and cleanliness. Excelled in conflict management and food safety, significantly enhancing dining satisfaction. As a volunteer, honed interpersonal skills, enriching lives of special needs children through educational and recreational activities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Hong's Gourmet
09.2023 - 06.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Volunteer
Friends of Children With Special Needs
11.2021 - 03.2024
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to special needs children.
- Helped individuals with special needs to achieve their goals such as learning how to play badminton or perform a drama successfully.
- Promoted environmental awareness with educational workshops and hands-on activities.
Education
Bachelor of Science - Technology And Information Management
University of California, Santa Cruz
Santa Cruz, CA06-2028
Skills
- Order taking
- Food safety awareness
- Cleanliness
- Table setting
- Customer service
- Conflict management
Certification
- First Aid/CPR Certified
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Restaurant Waiter
Hong's Gourmet
09.2023 - 06.2024
Volunteer
Friends of Children With Special Needs
11.2021 - 03.2024
- First Aid/CPR Certified
Bachelor of Science - Technology And Information Management
University of California, Santa Cruz
Similar Profiles
ADRIAN JAKE CAPINPINADRIAN JAKE CAPINPIN
Automotive Technician at HONG'S AUTO MAINTENANCEAutomotive Technician at HONG'S AUTO MAINTENANCE
Mellissa PikettMellissa Pikett
Site HR Officer at Gourmet paprika Ltd (New Zealand Gourmet)Site HR Officer at Gourmet paprika Ltd (New Zealand Gourmet)
Rebecca D'EgidioRebecca D'Egidio
Director of Catering at Gourmet Gourmet CateringDirector of Catering at Gourmet Gourmet Catering