Kevin Zavala
West Hempstead,NY
Overview
2
2
years of professional experience
Work History
Host
Applebee's Neighborhood Grill & Bar
02.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Sales Associate
Primark
11.2022 - 11.2024
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Organized the store by returning merchandise to proper areas and restocked displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
Education
Bachelor of Arts - Psychology
Queens College
Flushing, NY05-2026
Skills
- Flexible and adaptable
- Effective communication
- Time management
- Team collaboration
- Customer service
- Conversational proficiency in Spanish, able to communicate effectively in professional and everyday settings
Timeline
Host
Applebee's Neighborhood Grill & Bar
02.2025 - Current
Sales Associate
Primark
11.2022 - 11.2024
Bachelor of Arts - Psychology
Queens College
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