Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Zhang

Las Vegas,NV

Summary

Practiced Dealer provides positive table game experiences. 5 years experience deal all the games. Accurately calculates payouts and properly utilizes gaming equipment to seamlessly manage games. Prioritizes positive customer service outcomes with patient communication of procedures and calm demeanor throughout hostile interactions.

Overview

6
6
years of professional experience

Work History

Table Games Dealer

Sahara Hotel & Casino
02.2021 - Current
  • Worked with dealer team to run larger games such as craps.
  • Monitored players behavior, taking appropriate action against rule violations.
  • Welcomed customers and established immediate rapport to encourage gameplay.
  • Answered players questions and resolved disputes to provide excellent customer service.

Dual Rate Table Games Dealer

Fiesta Rancho Hotel & Casino
04.2017 - 03.2020
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Monitored game for potential security risk to protect operation and players.
  • Maintained rules for games and identified instances of cheating, notifying security team.

Education

Bachelor of Arts - English Language And Literature

Shanghai University For Science And Technology
Shanghai
06.2016

Skills

  • Critical Thinking
  • Guest Observations
  • Gameplay Knowledge
  • Player Engagement
  • Identify Cheating
  • Table Games Procedures Knowledge

Languages

Chinese (Mandarin)
English

Timeline

Table Games Dealer

Sahara Hotel & Casino
02.2021 - Current

Dual Rate Table Games Dealer

Fiesta Rancho Hotel & Casino
04.2017 - 03.2020

Bachelor of Arts - English Language And Literature

Shanghai University For Science And Technology

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Kevin Zhang