Experienced with operational tasks and administrative support. Utilizes strong communication skills and adaptability to meet team goals. Track record of effective problem-solving and collaboration to achieve desired outcomes.
Overview
14
14
years of professional experience
Work History
Dispatch / Office Staff
Florence One Schools District Transportation
07.2023 - Current
Established positive relationships with customers and other staff members.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Participated in team-building activities to foster teamwork and collaboration.
Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Enhanced dispatch efficiency by implementing and maintaining an organized scheduling system.
Communicated with dispatch and customers for accurate delivery information.
Streamlined communication between different security teams during high-stress situations using radio and dispatch systems.
Administrative Assistant
HHHOP Non - Profit Organization
10.2011 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Maintained inventory of office supplies and placed orders.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Assisted coworkers and staff members with special tasks on daily basis.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Managed filing system, entered data and completed other clerical tasks.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Teacher's Assistant /Paraeducator, Special Education
Horry County School District
08.2018 - 07.2023
Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
Supported classroom activities, tutoring, and reviewing work.
Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
Supported classroom maintenance and upkeep, organizing books, and materials.
Mentored and tutored individual students needing additional help.
Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Shared important information with students concerning upcoming assignments and tests.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
Education
Associate of Arts - Early Childhood Education / Human Services
Horry-Georgetown Technical College
Conway, SC
07-2026
Skills
Customer service
Administrative support
Effective communication
Team leadership
Multi-line phone systems
Advanced [software] knowledge
Customer support
Data entry
Safety compliance
Visitor reception
Professionalism
Adaptability and flexibility
Timeline
Dispatch / Office Staff
Florence One Schools District Transportation
07.2023 - Current
Teacher's Assistant /Paraeducator, Special Education
Horry County School District
08.2018 - 07.2023
Administrative Assistant
HHHOP Non - Profit Organization
10.2011 - Current
Associate of Arts - Early Childhood Education / Human Services
Cyber Security Instructor at Florence One Schools (West Florence High School)Cyber Security Instructor at Florence One Schools (West Florence High School)
Intervention Teacher at Darlinton School District And FLorence School District OneIntervention Teacher at Darlinton School District And FLorence School District One