Kevin Anderson
Operations Manager
Summary
Strategic and data-driven Operations Manager with a track record of optimizing workflows, reducing costs, and leading high-performing teams. Proven expertise in process improvement, cross-functional collaboration, and operational efficiency. Adept at analyzing business needs, implementing solutions, and aligning strategies with company objectives. Seeking to transition into Operations Consulting to leverage leadership, analytical, and problem-solving skills
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Manager
Rye Society
03.2024 - Current
- Oversee daily operations of a high-volume deli, ensuring efficiency and customer satisfaction.
- Implemented new inventory controls, reducing waste and improving product freshness.
- Led staff training to enhance performance, morale, and engagement.
Operations and Client Care Manager
Wheat Ridge Regional Center
02.2021 - 09.2023
- Optimized procurement and inventory for medical, office, and home supplies, reducing waste by 15% while maintaining regulatory compliance.
- Developed and implemented client care strategies, resulting in a 35% improvement in behavioral outcomes.
- Led and coached a team of 7 employees, enhancing operational efficiency and employee engagement.
- Collaborated cross-functionally to improve resource allocation and streamline care services.
Head Barback
Brass Tacks
10.2019 - 03.2020
- Supported bartenders during $10,000 shifts, enabling them to serve more customers promptly.
- Implemented procedures for efficient glassware rotation, reducing breakage rates and increasing cleanliness standards.
Lead Market Staff
Mercantile Dining & Provision
04.2019 - 10.2019
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Server/Host Trainer
Brasserie Ten Ten
03.2018 - 04.2019
- Trained and mentored new hires, ensuring alignment with brand standards and service excellence.
- Managed restaurant flow, optimizing reservations and enhancing guest experiences
Bar Manager
French Quarter Brasserie
02.2018 - 07.2018
- Developed and launched a weekly community event, increasing sales and brand visibility.
- Built strong local partnerships, boosting organic marketing efforts and customer loyalty.
Education
Bachelor Of Business Administration And Management - Business Administration
Western Governors University
Salt Lake City, UT 10.2023 - Current
Associates - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, CO 04.2015 - 03.2016
Bachelor of Science - Psychology
University of Colorado At Boulder
Boulder, CO 08.2011 - 05.2014
Skills
Operations Management
Timeline
Manager
Rye Society
03.2024 - Current
Bachelor Of Business Administration And Management - Business Administration
Western Governors University
10.2023 - Current
Operations and Client Care Manager
Wheat Ridge Regional Center
02.2021 - 09.2023
Head Barback
Brass Tacks
10.2019 - 03.2020
Lead Market Staff
Mercantile Dining & Provision
04.2019 - 10.2019
Server/Host Trainer
Brasserie Ten Ten
03.2018 - 04.2019
Bar Manager
French Quarter Brasserie
02.2018 - 07.2018
Associates - Culinary Arts
Auguste Escoffier School of Culinary Arts
04.2015 - 03.2016
Bachelor of Science - Psychology
University of Colorado At Boulder
08.2011 - 05.2014
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