Madeline Gillespie
Austin
Summary
I Offer strong interpersonal skills and customer service. I'm well-suited to thrive in busy and dynamic environments. I'm good with quickly learning to adapt, combined with effective communication and organizational abilities. I'd love to branch out into being a server and apply these strengths to the position.
Overview
1
1
year of professional experience
Work History
Hostess
Rail N Rye
11.2022 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone and informed of accurate wait times.
- Made sure we had enough silverware at all times.
- Set tables for those with reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
High School Diploma -
Navasota High School
Navasota, TX05-2023
Skills
- Conflict resolution
- Customer service
- Time management
- Communication skills
- Stress management
- Adaptability
- Effective multitasking
- Guest complaint resolution
Timeline
Hostess
Rail N Rye
11.2022 - 08.2023
High School Diploma -
Navasota High School
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