Khalilah Simmons Burks
Newark,NJ
Summary
Dynamic professional at NJIT, skilled in beautification projects, and ensuring the upkeep of public spaces. Demonstrated skill in customer support and bilingual communication, improving guest satisfaction. Proficient in POS systems and teamwork, consistently reaching objectives while promoting a supportive atmosphere. Dedicated to maintaining cleanliness and providing hospitality in every effort.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beautification Worker
NJIT
Newark, NJ
06.2022 - 08.2022
- Supported beautification and cleanup projects across NJIT campus
- Maintained cleanliness and appearance of public areas and green spaces
- Worked independently and with teams to meet daily goals
Front Desk Assistant
Museum & Comic Store
Newark, NJ
06.2017 - 08.2017
- Greeted and assisted 100+ guests per day with friendly, professional service
- Answered phone calls, managed customer questions, and maintained clean front area
- Operated cash register and POS systems for merchandise sales
- Supported event set-up and ensured guest safety during store promotions
Teacher's Aide
McKinley Elementary School
Newark, NJ
06.2017 - 08.2017
- Helped plan and supervise student activities and group work
- Assisted lead teacher with classroom management and organization
- Adapted communication for students with diverse learning needs
- Maintained a positive and respectful environment for children and families
Education
High School Diploma -
ARTS HIGH SCHOOL
550 Dr Martin Luther King Jr Blvd, Newark, NJ 071006-2020
Associate of Arts - Fine Arts
Essex County College
Newark, New Jersey, NJ05-2023
Skills
- Customer service and guest relations
- Bilingual communication
- Phone etiquette
- Scheduling and front desk operations
- Problem solving and conflict de-escalation
- Patience and professionalism
- Cleanliness and hospitality
- Microsoft Office and Google Workspace proficiency
- POS systems expertise
- Team collaboration
- Communication skills
Certification
Phlebotomy Certification
Languages
- Fluent english
Timeline
Beautification Worker
NJIT
06.2022 - 08.2022
Front Desk Assistant
Museum & Comic Store
06.2017 - 08.2017
Teacher's Aide
McKinley Elementary School
06.2017 - 08.2017
High School Diploma -
ARTS HIGH SCHOOL
Associate of Arts - Fine Arts
Essex County College