Kevin J Steigerwald

• Lawfully cleared merchandise through customs per client and government requirements, including the specialized handling of live animals for global shipment.
• Calculated daily exchange rates and taxes due for goods and commodities, ensuring compliance with international trade regulations.
• Maintained meticulous records of customer bonds and power of attorney for emergency situations.
• Utilizing my expertise, I determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
• As a lead facilitator, I resolved customer issues related to service performance and cargo matters, fostering strong relationships with customs brokers, freight forwarders, and customers.
• My role involved obtaining necessary import and export licenses and permits for shipments, as well as preparing and submitting Harmonized Tariff Schedules (HTS) codes to US Customs. I coordinated closely with shipping and transport companies on behalf of clients, ensuring smooth logistics operations.
• Additionally, I maintained open communication with customers and overseas partners to provide timely updates on order and shipping changes. Working with U.S. Fish and Wildlife, USDA, and CDC, I ensured compliance with federal regulations at all times, including the proper cleaning and disinfection of temporary quarantine spaces and animal holding facilities.
• Moreover, I have extensive experience in safely handling and transferring a variety of live animals, including mammals, birds, reptiles, spiders, primates, and rhinos, from international flights to their connecting flights, adhering to strict federal protocols to prevent the spread of disease.

Throughout my tenure, I've collaborated closely with every airline and its subcontractors at Miami International Airport, gaining intimate familiarity with their procedures and protocols. This comprehensive knowledge enables me to navigate efficiently through the intricacies of each airline's operations, ensuring seamless coordination and compliance in all aspects of cargo handling and logistics.

• Guided thousands of planes for all arrivals and departures with a strong focus on safety. Inspected cargo meticulously to ensure efficient and safe handling during transport between planes and cargo areas.
• Conducted thorough inspections of aircraft, identifying and addressing issues such as cracks, metal fatigue, and other signs of wear or damage.
• Throughout my tenure, I've communicated closely with dispatchers and traffic control personnel to coordinate vehicle movements on the airfield. Utilizing tractors and other approved vehicles, I've towed aircraft to gates and hangars with precision and care.

With over a decade of experience driving on the airfield, I've witnessed firsthand the evolution of Miami International Airport. I've seen it adapt and grow over the years, navigating through changes and advancements in airport operations. My extensive experience on the airfield has provided me with invaluable insights into its dynamics and challenges, further enhancing my ability to effectively manage aircraft movements and ensure operational excellence.

• Located and evaluated pest damage to buildings and grounds to determine the extent and optimal corrective actions. Factored in current climate and property specifications with preparing and applying chemicals.
• Calculated expected cost, obtained payment and provided customers with documentation to maintain accounting accuracy.
• Completed over 200 site inspections and treatments each month.

• Managed ticketing, gate, and ramp services, ensuring seamless operations and exceptional customer satisfaction. Delivered a high level of customer service by actively engaging with passengers, employing active listening and effective interpersonal skills.
• In addition to facilitating standard travel procedures, I possess in-depth knowledge of international travel requirements. This includes checking passengers in, assisting with travel documentation, and providing vital information on travel times, transportation connections, as well as medical and visa requirements.
• Moreover, I have hands-on experience working at the exit of customs, collaborating closely with CBP and TSA. I've efficiently managed passengers connecting through TSA checkpoints, ensuring smooth transitions for travelers. My role involved close coordination with both CBP and TSA to uphold security protocols and expedite passenger flow.