Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kevin (Marz) Schlieder

CHINO

Summary

Responsible and hardworking individual. Excited and motivated to tackle the unknown head on and not just succeed, but excell. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Associate

Five Below
08.2024 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

BoxLunch (Hot Topic Inc)
06.2024 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Busser and Host

Yard House Restaurant
06.2023 - 11.2024
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Displayed excellent time management skills while balancing multiple tasks simultaneously.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

FOH Team Member

Sonic Speed Café
10.2023 - 05.2024
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
  • Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Assisted management in monitoring inventory levels, reducing waste by properly stocking items according to demand.
  • Contributed to a positive team environment by assisting coworkers with tasks when needed.

Education

AA/AS-T - Television And Electronic Media

Mount San Antonio College
Walnut
02.2024

High School Diploma - Political Science

Ruben S. Ayala High School
Chino Hills, CA
05.2021

Skills

  • Leadership
  • Communication
  • Teamwork
  • Quick learner
  • Problem solving
  • Time management
  • Problem analysis
  • Creative thinking
  • Hardworking
  • Dedicated
  • Active Listening
  • Teamwork and Collaboration
  • Excellent Communication
  • Analytical and Critical Thinking
  • Problem-Solving
  • Dependable and Responsible
  • Written Communication

Accomplishments


  • PLTW Completion Certificate
  • Certificate signifying the completion of all 4 PLTW courses throughout high school career
  • AA/AS-T in Film, Television, and Electronic Media from MTSAC

Timeline

Associate

Five Below
08.2024 - Current

Sales Associate

BoxLunch (Hot Topic Inc)
06.2024 - 05.2025

FOH Team Member

Sonic Speed Café
10.2023 - 05.2024

Busser and Host

Yard House Restaurant
06.2023 - 11.2024

AA/AS-T - Television And Electronic Media

Mount San Antonio College

High School Diploma - Political Science

Ruben S. Ayala High School

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Kevin (Marz) Schlieder