Overview
Work History
Education
Skills
Timeline
Generic

Kevin Odell Hambrick

Orlando

Overview

2025
2025
years of professional experience

Work History

United States - FL

Enforcement Specialist, Lead SES

Systems Control Officer Course
  • Licenses and Certifications:
  • This course explains that federal agencies are a creature of law and can function only to the extent authorized by law
  • It further explains that public funds are made available for obligation and expenditure by means of appropriation acts and the subsequent administrative actions that release appropriations to the spending agencies
  • This course relayed Congress holds the authority to allocate funds to agencies after a series of conditions are met
  • This is a course in the administrative, requesting, and receiving funds needed to support an agency and/or department
  • Technical or Occupational Certificate
  • Relevant Coursework, Licenses and Certifications:
  • The Systems Control Officer Course offered instruction how to utilize the gain access for needed queues to keep your team fully qualified and functional on all aspects of the data base
  • Entering new users and making them active, changing/adding passwords, change records and/or report update levels, remove/add transaction codes, transfer user to one supervisor and/or SCO to another, etc.… These functions are imperative to keeping a user group current and functioning
  • Customs and Border Protection Overtime and Scheduling System, Technical or Occupational Certificate
  • Relevant Coursework, Licenses and Certifications:
  • Customs and Border Protection Overtime and Scheduling System (COSS) was a course I completed
  • The subject matter of the course was the administrative control of and maintenance to Operations scheduling and leave policies and procedure
  • I am tasked to oversee the correct schedules of Operations personnel and ensure it aligns with the COSS offered schedule
  • The overtime/leave must align also
  • The time codes signifying days/times worked, including night differential and Sunday premium must correspond
  • It the administration of my duties I have used this base course data daily.
  • I was assigned to work at the Newington Data Center as a liaison for the field officers and programmers
  • My duties included trouble shooting basic TECS questions and referring all tickets I could not resolve to the programming staff
  • The programming staff would find a solution, relay the solution to me, and I would relay the findings to the field officer
  • These were two week TDYs
  • I was the initial SES trainer sent to the Law Enforcement Academy to give lessons on the services Sector provides field officers
  • I, along with the engineering dep’t gave the field officers an in-depth look at
  • Operations and the value it has to an effective field office and their operations
  • I was the primary trainer for the East Sector team
  • I have been called upon to make sure all members of the team have extensive knowledge of the vast databases at our disposal, and the intrinsic value each has
  • I must insure the candidate has an overall view of the service, the workings of the system, and an overall perspective of Sector’s place in the system
  • I was assigned as the Point of Contact for the New York State Police
  • Information Network (NYSPIN)
  • Northeast SES’s must have full access to this tool that provides a myriad of data vital to the success of data gathering in the NY region and beyond
  • I have served on many committees during my tenure in NLECC
  • From the Holiday committee to the KMC advisory committee to the Call sign/Duty Roster committee, I have served
  • As, for the East team I took the initiative of explaining the
  • Communication Process to new hires and refreshing veteran SES’s to this process
  • I explained Communication is an exact discipline and there are basic principles that govern the discipline
  • Using the Basic
  • Communications linear model, the process defines the Sector-Caller, interviewer / interviewee process
  • The information/data flow should be as close to equal as possible
  • The thoughtful deciphering of the request and the tactical delivery of the response is the aim of all effective SES’s
  • The transfer of data from Point A to Point B without unnecessary interference (noise) is a basic communications and should be the universal communication principle.

Supervisor

Department of Law Enforcement
  • I was chosen as the initial Equal Employment Opportunity Counselor
  • I was tasked to interview person’s believed to the aggrieved, inform the person of the
  • EEO process, interview the other source of the conflict, and attempt to mediate a resolution agreed to by both
  • If this resolution could not be reached, advise the aggrieved person of the next step in the process
  • I have served as a Field Liaison at the Newington Data Center
  • I was tasked to take initial reports from field officer, attempt a tactical solution, relay findings and result to the field officer
  • If I could not resolve the problem, I forwarded it to the programmers for resolution
  • When the correction is found, it was forwarded to me, and I responded to the field officer
  • I served twice at the Center
  • I've served on the Critical Incident Response Committee representing the
  • NLECC
  • I was tasked to meet with state and local law enforcement agency representatives and forge a comprehensive plan of action for an emergency at the airport
  • I was assigned the responsibility of engaging other agency communication organizations and making effective, tactical use of all resources to ensure secure communications are available to all officers on scene
  • Federal, state, local, and airport authorities were represented in this committee
  • Included in this symposium were the following law enforcement agencies: General
  • Orlando Aviations Authority, US Air Marshals, Customs and Border
  • Protection/Orlando, Transportation Security Administration, Orlando Police
  • Department, Florida, , and Orange County
  • Communications
  • The primary focus of the meeting was to discuss the communications issues that would occur during a critical incident at OIA
  • Critical Incident can be defined as an event that: – jeopardizes human life [2] – requires law enforcement officers (LEO) to respond rapidly [3] – weather conditions that endanger life [4] – terrorist in nature
  • Customs and Border Protection has an expansive communication radio network
  • The mantra of officer safety is the key components in keeping the network secure ensuring that officer safety
  • I spear headed an East initiative to ensure all personnel had Key Management access
  • This access ensures all SES’s could successfully complete their initial first echelon KMF responsibilities
  • This was a multi-layered initiative that required all team members had Citrix access
  • This database is the gateway to the KMF/KMC database
  • When all members could log into the Citrix database, I, along with KMF administrators came up with a team sign on for the KMF
  • This information was forwarded to the team, and access to this vital resource was re-established
  • I was chosen to take the lead for the Hurricane Preparation initiative in NLECC
  • If a weather anomaly strikes Orlando it requires quick action and snap adjustments
  • These judgments are made possible with the planning, in advance, ensuring all provisions and available and up to date
  • My duties included the following: ample water supply, sleeping quarters mapped out according to availability, the availability of Meals Ready to Eat (MRE) if needed, lanterns/flashlights, and all personnel notified, in advance, of who stays and who leaves
  • The NLECC policy of family member attendance and where they’d be marshaled had to be discussed and placement implemented
  • I was chosen to be the coordinator for the Federal Law Enforcement Training
  • Center practical field exercises
  • It is incumbent on me to ensure all exercise material is available, appropriate, and updated
  • I was tasked to ensure an available resource of interested and trained SES scheduled to participate in the field exercise
  • I had to ensure all communication assets were operable and updated with the proper encryption keys uploaded
  • These exercises were critical in the training of ICE agents in the use of tactical communications while in the field
  • A residual of this training was to expose an SES to operational, tactical communications
  • Customs and Border Protection has an expansive communication radio network
  • The mantra of officer safety is the key components in keeping the network secure ensuring that officer safety
  • I spear headed an East initiative to ensure all personnel had Key Management access
  • This access ensures all SES’s could successfully complete their initial first echelon KMF responsibilities
  • This was a multi-layered initiative that required all team members had Citrix access
  • This database is the gateway to the KMF/KMC database
  • When all members could log into the Citrix database, I, along with KMF administrators came up with a team sign on for the KMF
  • I took the initiative to chronicle the metrics of the East Team
  • I broke down our work load for the following programs: The United States Border Patrol/Pembroke
  • Pines initiative, the NE PVR initiative, and the east Workload initiative
  • Generating data and plotting that data for visual effectiveness was the goal
  • Graphs and charts were produced to show how East Team man-hours are being used effectively and ineffectively
  • This data has possible shift differential implications and could lead to a more productive usage of the available man- power
  • Close, North Carolina
  • I developed a multi-tiered strategy in an attempt to acquire these systems
  • On- line, email, and telephone contact was made to officials governing these data bases
  • An explanation of CBP’s mission and NLECC Operations mission were stated and the reason their specific state system are needed
  • As of this posting, we have the Pennsylvania system and the others on hold
  • Jose Rodriguez (407-975-2071

Supervisor

Jose

Lead Sector Enforcement Specialist

Transportation Security Administration, Florida Department of Law Enforcement, Field Operations
  • This is a federal job)
  • Duties, Accomplishments and Related Skills:
  • Customs and Border Protection has an expansive communication radio network
  • The mantra of officer safety is the key components in keeping the network secure ensuring that officer safety
  • I spear headed an East initiative to ensure all personnel had Key Management access
  • This access ensures all SES’s could successfully complete their initial first echelon KMF responsibilities
  • This was a multi-layered initiative that required all team members had Citrix access
  • This database is the gateway to the KMF/KMC database
  • When all members could log into the Citrix database, I, along with KMF administrators came up with a team sign on for the KMF
  • This information was forwarded to the team, and access to this vital resource was re-established
  • I was chosen to take the lead for the Hurricane Preparation initiative in NLECC
  • If a weather anomaly strikes Orlando it requires quick action and snap adjustments
  • These judgments are made possible with the planning, in advance, ensuring all provisions and available and up to date
  • My duties included the following: ample water supply, sleeping quarters mapped out according to availability, the availability of Meals Ready to Eat (MRE) if needed, lanterns/flashlights, and all personnel notified, in advance, of who stays and who leaves
  • The NLECC policy of family member attendance and where they’d be marshaled had to be discussed and placement implemented
  • I was chosen to represent NLECC in a critical incident symposium
  • The premise of the symposium was to delineate the action of law enforcement entities in case of a critical event such as a shooting, weather anomaly etc
  • Included in this symposium were the following law enforcement agencies: General Orlando
  • Aviation Authority, US Air Marshals, Customs and Border Protection/Orlando, , Orlando, , and Orange County Communications
  • The primary focus of the meeting was to discuss the communications issues that would occur during a critical incident at OIA
  • Critical Incident can be defined as an event that: [1] – jeopardizes human life [2] – requires law enforcement officers (LEO) to respond rapidly [3] – weather conditions that endanger life [4] – terrorist in nature
  • I was chosen to be the coordinator for the Federal Law Enforcement Training
  • Center practical field exercises
  • It is incumbent on me to ensure all exercise material is available, appropriate, and updated
  • I was tasked to ensure an available resource of interested and trained SES scheduled to participate in the field exercise
  • I had to ensure all communication assets were operable and updated with the proper encryption keys uploaded
  • These exercises were critical in the training of ICE agents in the use of tactical communications while in the field
  • A residual of this training was to expose an SES to operational, tactical communications
  • I have acted as East Supervisor on many occasions
  • I have been tasked to approve leave, approve pending schedules, and sit in on Supervisor meetings with NLECC personnel as well as area of responsibility field units
  • I have had to discipline team members as well as offer official well done offerings
  • I believe my educational and occupational social science background has served me well and will serve me well in the future in the handling of individuals in a group setting
  • I was appointed Acting Supervisor for the Southwest Sector in NLECC
  • Operations
  • I was tasked to ensure a smooth transition from data system
  • Workbench 1.0 to Workbench 2.0
  • This new system is a web based, CBP mandated system that look and feel was completely different than the system that was in place for 15 years
  • As acting Southwest Supervisor I took part in a
  • Train the Trainer exercise with the system developers to become familiar with the new Workbench product, introduce the new Workbench product to the Southwest team, and give personal counseling to SES’s floor wide in the understanding, usage, and language of the system
  • It was imperative that the floor in general, and the Southwest Team in particular become proficient in the new system, and continue to chronicle events that were occurring accurately and expediently
  • As Acting Southwest Supervisor I oversaw the training program
  • The Southwest team has a trainee that needed to be ushered through the training phases to become proficient in all aspects of being an efficient and effective SES
  • I reviewed training documentation forms and corresponding training syllabi, consulted with the trainer, team leads, and trainee to ensure all aspects of the training protocol were understood and adhered to
  • As the Acting Supervisor for Southwest Sector, I was tasked to investigate an allegation of unprofessional behavior by a staff member to a user
  • The user complained that the staffer didn’t act expediently in honoring a request
  • I had to interview the user, interview the staffer, consult with a Labor Relations Specialist, and render a decision
  • I was tasked to spear head, and take the lead in the formulating, establishing, and overseeing the Private Vessel Reporting (PVR) initiative for the northeast quadrant of the United States; East Team area of responsibility
  • The port director of various CBP POE’s in New England and I drew up an initial plan to have
  • Operations (East Team) take initial private vessel reports entering the United
  • States waters into the Inspection Operations queue of the Travelers Enforcement
  • Communication System (TECS)
  • East Team would then track the vessels as they proceeded coastwise through the New England waterways
  • Training the East
  • Team personnel in the usage of the various databases involved was challenging but the task was accomplished
  • The program progressed through the boating season (approximately Memorial Day through Labor Day)
  • I then drafted end of season assessments for the NLECC hierarchy and the New England Office of, hierarchy
  • This assessment included Operations man-hour counts, entries, work-load assessment broken down in day – hours – shifts
  • I was involved in the end of season teleconference with NLECC and NE OFO officials
  • The discussions included the perceived success of the program, the modifying, changing, defining of all roles in this process
  • Discussion also included the method Operations personnel gets information from the boating public
  • Policy adjustments will be made by both offices in this initiative
  • Supervisor: Jose Rodriguez (407 975 2071)
  • Okay to contact this Supervisor: Yes

Password Issuance and Control System
  • Technical or Occupational Certificate
  • Relevant Coursework, Licenses and Certifications:
  • Password Issuance and Control System (PICS) is a course that teaches how to manage and administrate the passwords the user community needs to access vital and varied databases to complete the CBP missions and objectives
  • The course offers step by step instruction and procedures for managing access privilege, issuing user IDs and passwords, and performing additional PICS duties.

Valencia Community College
  • Technical or Occupational Certificate
  • Relevant Coursework, Licenses and Certifications:
  • The National Law Enforcement Communication Center allowed several
  • Operation personnel attend a Critical Incident Seminar at Valencia Community
  • College
  • There was a variety of law enforcement agencies represented at this seminar
  • Intelligence analysts was the main métier attending
  • The course objective of the seminar is to make you conscious of the way information is processed and determinations made from the processed information
  • The course was proctored by Dr
  • Michael Rip PhD
  • Dr
  • Rip is the Director of Public Health and Intelligence department (College of Criminal Justice) at Michigan State
  • University
  • Several scenarios were provided to the group
  • After reading the scenarios, Dr
  • Rip requested each participant answer a series of questions following sections of the story
  • As a group we discussed our answers to the given questions
  • Dr
  • Rip used the Inductive/Deductive logic strategies to explain some of our initial responses to the question offered
  • Inductive or preliminary reasoning was the process of using limited, incomplete, patterned data to draw a conclusion
  • Rip encouraged all to open your imagination, encompass all gathered data, ask cogent questions, and come up with a deductive account of the scenario
  • These exercises were repeated throughout the course
  • Dr
  • Rip encouraged all students to expand your thought process to include the following but not limited to:
  • Deductive Reasoning
  • Structured Reasoning/Thinking
  • Causally and Causal Pathways
  • Claims require proof
  • Accept nothing at face value
  • Stay away from preconceived beliefs
  • Accept patterns as a method of developing solid questions
  • Don’t trust intuition/assumptions
  • Discount emotion
  • Appreciate chance should be factored into equations
  • Contrary evidence has value
  • Avoid premature closing
  • This course has value to Sector Enforcement Specialists (SES)
  • As an SES that may be as simple as not limiting oneself to one way of obtaining results being sought
  • As and efficient
  • Job Related Training:
  • During my tenure in the Communications Division of CBP, my ranges of duties are varied
  • I was appointed the New York Regions Key Management Coordinator during the infancy of the program
  • I completed the intensive course in New
  • Orleans, received all literature involved in this new technology, and trained all
  • Sector personnel in the New York region
  • I was the initial trainer sent to the Law Enforcement Academy to give a lesson on the services Sector can provide field units
  • I, along with the engineering dep’t gave the field officers an in-depth look at Operations and the value it has to an effective field office
  • I am the major trainer for the Northeast portion of the East Sector team
  • I have been called upon to make sure all members of the team have extensive knowledge of the vast databases at our disposal, and the intrinsic value each has
  • I must insure the candidate has an overall view of the service, the workings of the system, and an overall perspective of Sector’s place in the system
  • I am additionally tasked to ensure all candidates are, "floor ready" before being allowed to field live calls
  • I have been trained, and I’m fully qualified on FCIC (Florida Crime Information
  • Center)
  • The course is given, tested, and graded by officers of the Florida
  • Department of Law Enforcement)
  • The data system give extensive information from Florida’s NLETS files as well as data specific to Florida
  • I must qualify bi- annually to keep my certification current
  • I have been trained on the Massachusetts Criminal Justice Information system
  • Database
  • This is Massachusetts’s entry into the NLETS data system
  • I must qualify annually on this system to stay current
  • I have completed the Leadership Communication Skills and the Impact of Culture on Communications on-line courses
  • I believe the information I learned in these courses will prove to be invaluable in furthering my career
  • I have served as a Field Liaison at the Newington Data Center
  • I was tasked to take initial reports from field officer, attempt a tactical solution, relay findings and result to the field officer
  • If I could not resolve the problem, I forwarded it to the programmers for resolution
  • When the correction is found, it was forwarded to me, and I responded to the field officer
  • I served twice at the Center
  • I was chosen as the initial Equal Employment Opportunity (EEO) Counselor for
  • NLECC
  • I was tasked to interview people believed to be aggrieved, inform the person of the EEO process, interview the other source of the conflict, and attempt to mediate a resolution agreed to by both
  • If this resolution could not be reached, advise the aggrieved person of the next step in the process.

Lead Sector Communications specialist

Lakemont
11.2011 - Current
  • Hours per week: 80
  • Series: 1801 Pay Plan: GS, (This is a federal job)
  • Duties, Accomplishments and Related Skills:
  • I took part in the Operations Workbench Committee
  • The committee was tasked to come up with an alternative chronicling system that would/could eventually take the place of the system we have in place; Workbench
  • Each queue and sub- queue were examined and critiqued
  • The needs and wants of the new, needed system were drawn and recorded
  • While serving Sector in the New York Region COTHEN operations were a normal part of our duties
  • When are Aviation Branch informed Sector of an operation in our area of responsibility (AOR) I was tasked to man our COTHEN HF equipment for possible assist opportunities
  • The manning and understanding of the program, along with the concept of keeping constant communications with our field units was of paramount importance
  • In New York City during the Memorial Day celebration, Fleet Week is an annual event
  • A myriad of maritime enforcement entities are in and around the NY region
  • During that particular time of year it was common to have Sector personnel in general, and myself in particular to man the COTHEN data system for steady HF communications
  • Sector was a quasi-command center manned with ICE, CBP, USCG, and merchant Marine officials
  • It was incumbent to have the COTHEN HF communication system manned and operated by a competent officer
  • I was tasked to man this equipment and/or assist Communications personnel in the correct handling of this equipment
  • I spear headed the effort to bring different state law enforcement data bases to
  • Operations
  • I targeted the following states:
  • New Jersey

Supervisor

Lakemont
11.2011 - Current
  • Salary: 82,570.00 USD Per Year
  • Hours per week: 40
  • Series: 1801 Pay Plan: GS Grade: 12/6
  • Lead Sector Enforcement Specialist (This is a federal job)
  • Duties, Accomplishments and Related Skills:
  • During my tenure as Lead Sector Enforcement Specialist, I have been tasked to take the lead in various East Team projects
  • I was the primary timekeeper for the
  • Sector East team
  • I was tasked to ensure all team’s work, schedule, and pay sheets are in one accord
  • I also was tasked to oversee the transition from Time and Attendance Management System (TAMS) to CBP Overtime Scheduling
  • System (COSS)
  • This transition took the responsibility of entering the scheduling/pay of each member from management to each employee
  • This required training from various sources to include:
  • Virtual learning Center
  • Headquarter Teleconferences
  • Manuals and Handouts
  • The transition was seamless and complete
  • As a Lead Sector Enforcement I was tasked to read, learn, and store information about the Office of Workers Compensation Program (OWCP)
  • Stanley Yates, the
  • Injury Compensation Coordinator (ICC) provided me with invaluable material and insight of the program
  • I was provided material and websites that are and can be invaluable in assisting out team, and NLECC, in a workers compensation scenario
  • As a Lead Sector Enforcement Specialist, I was tasked to recertify our team on various data systems necessary to meet the requirements of a Sector
  • Enforcement Specialist
  • Automated Targeting System, Citrix, Key Management, and Accurint are among the systems I spear headed the effort to ensure access
  • Keeping all staff current on the array of databases at our disposal is key in serving the wide collection of users we assist
  • As East Lead Sector Enforcement, I am tasked to keep our Team engaged in the process of effective communications and intelligence gathering
  • We, as SES’s, have the responsibility of melding these divergent disciplines into a workable, usable product that has value to our users
  • The process of keeping the Team responsive to unique requests and keeping complacency out of the equation is key to a successful SES team
  • I’m vigilant in keeping our team aggressive in fact finding, and responsive to our radio callers
  • This process includes the following:
  • Log review
  • Personal observation
  • Radio call review
  • Assigning personnel to collateral duties that fits their strengths
  • During my tenure in the Communications Division of CBP, my ranges of duties are varied
  • I was appointed the New York Regions Key
  • Management Coordinator during the infancy of the program
  • I completed the intensive course in New Orleans, received all literature required in this new technology, and trained all Sector personnel in the
  • New York region
  • I represented the U.S
  • Customs Service at career days in the Federal
  • Job Fair
  • I was chosen to explain the diverse duties of a Sector

Supervisor

Homeland Security
11.2011 - Current
  • Hours per week: 80
  • Series: 1801 Pay Plan: GS Grade: 13

Supervisory Sector Enforcement Specialist

Department of Homeland Security
04.2018 - 12.2024
  • Enhanced public safety by conducting thorough investigations and enforcing regulations.
  • Streamlined enforcement processes for increased efficiency and effectiveness in addressing violations.
  • Testified at administrative hearings or court proceedings as an expert witness, bolstering the credibility of agency decisions in contentious situations.
  • Reduced recidivism rates by implementing targeted intervention strategies for offenders.
  • Ensured compliance with laws and regulations, utilizing strong analytical skills and attention to detail.
  • Conducted risk assessments to prioritize resources effectively, ensuring maximum impact in protecting public health and safety while minimizing negative consequences for businesses operating within compliance boundaries.

Education

Bachelor of Arts - Communications

Winthrop University
Rock Hill, SC
01-2021

Skills

  • Law enforcement procedures
  • Ethics and integrity
  • Training and mentoring
  • Internal communications

Timeline

Supervisory Sector Enforcement Specialist

Department of Homeland Security
04.2018 - 12.2024

Lead Sector Communications specialist

Lakemont
11.2011 - Current

Supervisor

Lakemont
11.2011 - Current

Supervisor

Homeland Security
11.2011 - Current

United States - FL

Enforcement Specialist, Lead SES

Systems Control Officer Course

Supervisor

Department of Law Enforcement

Supervisor

Jose

Lead Sector Enforcement Specialist

Transportation Security Administration, Florida Department of Law Enforcement, Field Operations

Password Issuance and Control System

Valencia Community College

Bachelor of Arts - Communications

Winthrop University

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Kevin Odell Hambrick