Kevin R. Cleary
Nashville,TN
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
22
22
years of professional experience
Work History
Market Wine Specialist
Best Brands Inc.
Nashville, Tennessee
01.2023 - 12.2025
- Assisted customers in selecting wines based on preferences and food pairings.
- Conducted tastings to educate customers about different wine varieties and regions.
- Provided training to staff on wine characteristics and customer service techniques.
- Reviewed wine list regularly in line with current trends, list appeals to diverse customer base.
Hotel & Convention Wine & Spirits Sales Manager
Best Brands Inc.
Nashville, Tennessee
01.2011 - 12.2022
- Managed key client relationships to ensure customer satisfaction and loyalty.
- Coordinated product launches with marketing and operations teams for seamless execution.
- Established relationships with key clients, while maintaining existing customer base.
- Resolved customer complaints regarding sales and service.
Wine & Spirits Supplier Relationship Manager
Best Brands Inc.
Nashville, Tennessee
01.2010 - 12.2011
- Developed strong relationships with suppliers to enhance collaboration and communication.
- Ensured compliance with relevant laws and regulations related to procurement activities.
- Resolved disputes between suppliers and customers in an efficient manner.
- Maintained in-depth knowledge of market trends and competitor activities to advise clients effectively.
Wine & Spirits Sales Representative Manager
Best Brands Inc.
Nashville, Tennessee
01.2007 - 12.2009
- Directed team initiatives to streamline operations and enhance productivity.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Wine & Spirits Account Representative
Best Brands Inc.
Nashville, Tennessee
04.2004 - 12.2006
- Managed client accounts to ensure satisfaction and retention.
- Developed strong relationships with clients through regular communication.
- Coordinated product orders and deliveries for timely fulfillment.
- Conducted sales presentations to potential customers.
- Responded quickly to customer inquiries via phone or email.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
References
References available upon request.
Timeline
Market Wine Specialist
Best Brands Inc.
01.2023 - 12.2025
Hotel & Convention Wine & Spirits Sales Manager
Best Brands Inc.
01.2011 - 12.2022
Wine & Spirits Supplier Relationship Manager
Best Brands Inc.
01.2010 - 12.2011
Wine & Spirits Sales Representative Manager
Best Brands Inc.
01.2007 - 12.2009
Wine & Spirits Account Representative
Best Brands Inc.
04.2004 - 12.2006