Experienced, task driven Executive Assistant, providing comprehensive administrative support collaboratively with C-level executives. Equipped with exceptional ability to facilitate internal and external communications, support day-to-day administrative, financial, and operational functions. Proven talent for aligning business objectives with administrative knowledge to achieve maximum impact, conserve time and boost efficiency. Dedicated to excellent client satisfaction and team communication.
Overview
10
10
years of professional experience
Work History
BUSINESS ADMINISTRATOR TO THE CTO
Intercontinental Exchange Inc.
Pleasanton, CA
07.2017 - Current
Coordinate multiple rapidly changing and complex calendars to maximize time efficiency, proactively address scheduling conflicts, and set up and maintain appointments and meetings
Manage domestic and international flight and hotel accommodations for scheduled and last-minute business-critical trips
Submit business expenses ensuring timeliness and accuracy, while adhering to all company expenditure policies
Collaborate with internal support groups such as IT, Workplace Services, and HR as well as external vendors
Maintain 100% confidentiality with sensitive information, records, and financial data
Gather and curate data for weekly status reports from all R&D leaders and portfolio managers into a single and unified document for leadership consumption
Active member of the WERC (Workplace Emergency Response and Care) team helping ensure employee health and safety
Maintain organizational charts and distribution lists for assigned groups
Plan, coordinate and manage the execution of on- and off-site events, including contracting, preparing materials, and handle logistics and vendors before and during the event, in order to realize efficient and successful events
Perform with a high level of tact, integrity, and professionalism while interacting with all levels of management, peers, and internal/external members
Collaborate with the broader Executive Assistant community, including partnering on cross-functional projects and providing temporary coverage for peers, as needed
OFFICE SERVICES ASSOCIATE
Intercontinental Exchange Inc.
Pleasanton, CA
09.2015 - 07.2017
Designed Facilities intranet page to reflect services and benefits for all company office locations
Collaborated with multiple departments during large and small projects
Forecast inventory usage of office items to ensure that employee demands are met in a timely manner
Carried out front desk reception duties as needed including greet clients, vendors and interviewees, answer all incoming calls and forward to appropriate extensions, and book conference rooms
Performed ergonomic evaluations for employees experiencing various work environment issues so that they may work with minimal physical impact
Participated in all phases of company events including planning, setup, execution, and teardown
Assisted in remote office builds and relocation including ordering, move matrix planning, follow-up tickets and problem resolutions
Integral part in the development of Wisp, the facilities management database which included a Wayfinding tool to aid in the tracking and locating of employees and conference rooms
Built PowerPoint deck and represented Facilities at monthly New Hire Orientation classes
Cross-trained in the creation and distribution of access badges
ROUTE SALES REPRESENTATIVE
ARCTIC EXPRESS
Santa Rosa, CA
10.2013 - 09.2015
Responsible for product delivery to 75 accounts in Sonoma, Mendocino, and Lake Counties
Maintained positive relationships with customers using good communication and follow-through abilities.
Maintained information flow between accounts, customer service, sales, and management
Handled customer complaints calmly and obtained resolution to prevent recurrence
Conducted weekly inventory with minimum product loss.
Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Collaborated with customers to identify needs and provided catered solutions
VICE PRESIDENT OF OPERATIONS / COMMUNITY OUTREACH LIAISON
THAT TAKES THE CAKE BAKERY
Oakland, CA
12.2012 - 06.2013
Performed all phases of daily accounting duties for small business
Ensured high level of customer service through professional behavior
Managed vendor and customer accounts
Grew presence of business through community outreach and event coordination
Attended local merchant meetings to develop and maintain professional relationships
Scheduled and implemented monthly inventory
Lead corporate meetings ensuring that topics stayed on point and approved decisions were implemented.
Education
Associate of Arts Degree - Accounting
MODESTO JUNIOR COLLEGE
Modesto
Completed coursework in Computer Science and General Education - Computer Science And Programming
SOLANO COMMITTEE COLLEGE
Fairfield, CA
Skills
Change Management
Effective communication
Managing multiple projects
Company event coordination
Time management
Business administration
Strong Interpersonal Skills
MS Office
Travel coordination
Office administration
Expense reporting
Schedule Management
Military Veteran
United States Air Force - Aircraft Maintenance Craftsman
5 Outstanding Unit Awards
2 Air Force Good Conduct Medals
Honorable Discharge after two enlistments
Additional Information
Bay Area AdminAwards Rookie of the Year for 2021 Finalist
Timeline
BUSINESS ADMINISTRATOR TO THE CTO
Intercontinental Exchange Inc.
07.2017 - Current
OFFICE SERVICES ASSOCIATE
Intercontinental Exchange Inc.
09.2015 - 07.2017
ROUTE SALES REPRESENTATIVE
ARCTIC EXPRESS
10.2013 - 09.2015
VICE PRESIDENT OF OPERATIONS / COMMUNITY OUTREACH LIAISON
THAT TAKES THE CAKE BAKERY
12.2012 - 06.2013
Associate of Arts Degree - Accounting
MODESTO JUNIOR COLLEGE
Completed coursework in Computer Science and General Education - Computer Science And Programming
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