Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Auto Transport Specialist
Extreme Transportation Inc
01.2024 - Current
Maintained compliance with all federal and state regulations regarding transportation safety, minimizing risk exposure for the company.
Established strong relationships with key clients through regular communication and excellent customer service practices, retaining valuable business partnerships.
Ensured accurate documentation of all transport-related activities in accordance with regulatory requirements, maintaining a high level of transparency across operations.
Filled out load paperwork and DOT-mandated log books.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Auto Transport Driver
Hook Em Up Transport
06.2023 - 12.2023
Promoted a safety-first mindset, resulting in zero accidents or incidents throughout years of auto transport driving experience.
Managed logistical challenges such as tight deadlines, changing schedules and unexpected obstacles, ensuring on-time delivery and client satisfaction at all times.
Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Secured vehicles for transport using chains, straps, and other fastening equipment, preventing damage during transit.
Demonstrated professionalism by maintaining a clean appearance and courteous demeanor when interacting with clients or other drivers.
Owner
Warton Morris Inc
10.2019 - 05.2023
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Trained and motivated employees to perform daily business functions.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Owner/Operator Truck Driver
Accelerated Services Inc
01.2018 - 10.2019
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Adhered to and followed road safety rules and regulations.
Performed pre-shift safety inspections on equipment before operating.
Determined need for and added fuel, coolants, lubricants and ignition aids.
Handled complex multi-vehicle loads skillfully, ensuring each transported unit arrived damage free.
Owner
Silverleaf Transportation Inc
12.2016 - 01.2018
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Coordinated with drivers to organize timely pickup and delivery.
Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
Negotiated favorable contracts with transportation providers by leveraging industry knowledge and strong negotiation skills.
Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
Owner/Operator Truck Driver
Waggoners Trucking/ United Road Services
06.2011 - 12.2016
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
Insurance Producer
Primerica
09.2005 - 04.2011
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
Adhered to all regulations for insurance sales.
Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
Provided detailed information about company insurance products.
Worked in high-volume, competitive sales environment.
Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.