Kevin W. Beatty
Honolulu
Summary
Customer-focused Manager promoting excellent service, employee development and achieving goals. Comfortable working with people and leading teams to exceed standards and metrics. Seeking similar position with like-minded company.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Security Supervisor / Dock Manager
Allied Universal Security Services
04.2021 - Current
- Maintained a secure environment by enforcing dock access control policies and scheduling dock access.
- Prepared and submitted reports to keep the client informed of dock activities and coordinated client dock activities.
- Coordinated with other departments to establish safety of visitors and mall staff.
- Managed a team of security professionals, providing guidance, support, training, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local first responding agencies to enhance cooperation in incident response situations.
Security Supervisor
Allied Universal Security Services
11.2018 - 04.2021
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Managed a team of security professionals, providing guidance, support, training, and performance evaluations to ensure a high level of professionalism.
Department Manager & Customer Service Associate
Lowes Companies Inc (store #2355)
04.2007 - 12.2016
- Built valuable associates through mentoring, recognition and respect and led them to achieve goals and personal development opportunities. Scheduled and directed the work of team members to maximize interactions with customers while completing daily tasks and special assignments.
- Engaged with customers in timely manner and knowledgeably recommended products/services based on their needs and preferences. Professionally handled customer issues while prioritizing customer satisfaction and building relationships. Wrote/signed contracts and located out-of-house products.
- Accurately operated POS system and cash register, maintained knowledge of promotions and assisted with cash-drawer tendering. Trained on all in-store 'cut' services and 'add-on' services.
- Department Manager in electrical, seasonal, lawn/garden and outdoor equipment. Assisted in shipping/receiving, front-end and storewide. Customer Service Associate in flooring.
- Maintained department logistics and achieved sales goals utilizing reports, computer skills and industry knowledge. Merchandised, stocked and inventoried products. Cleaned/organized the department and store. Followed safety procedures and powered equipment/tools protocols.
Production Manager & Custom Cabinet Maker
Spectra Wood Inc
03.1989 - 01.2007
- Managed daily production activities, resources and manpower with effective communication and leadership to meet objectives. Maintained records, documents and reports and reviewed work for compliance with design specifications. Implemented measures to improve quality, productivity and safety.
- Mentored and managed up to 165 associates and addressed all personnel issues promptly and professionally. Conducted safety training programs for emergencies and OSHA compliance.
- Designed and developed new products and collaborated with design teams on large or custom projects. Designed and set up new plant layouts/flows. Assisted with procuring, repairing and maintaining equipment, buildings and grounds.
- Personally bench-built custom products and produced production products for retail, institutional, government and catalog customers in global market.
Server, Desk Clerk, Attendant, Mechanic
Northland Bowl & Sports Center, Restaurant, Bar And Hotel
Circulation Department Customer Service Associate
Centre Daily Times Newspaper
Privately Contracted Newspaper Distributor
Beatty Distributors
Server, Busser, Food Prepatation, Facilities Maintenance
Pizza Hut Restaurant
Delivery Driver, Server, Cook
Pennsylvania Pizza Restaurant
Sales Associate
Blue Ribbon Boutique
Machine Servicer, Product Manager, Accounts Manager
Games People Play Vending/Amusement Company
Facilities Maintenance Manager & Office Clerk
Accu-Weather Inc
Admissions Office Clerk
Pennslyvania State University
Head Cook, Food Prep, Server, Busser, Facilities Maintenance
Maggios Italian Kitchens Restaurant
Ramp Attendant, Facilities Maintenance
Greater Pittsburgh Drive-in Theatre
Privately Contracted Newspaper Distributor
Pittsburgh Press Newspaper
Education
Architectural Engineering
Pennsylvania State University
University Park, PASkills
- Building customer relationships
- Order/resource management
- Team/associate development
- Product sales/merchandising
- Planning, optimization & logistics
- Safety/OSHA compliance
- Forklift/power equipment
- Wood furniture/cabinet making
- MSExcel & MSWord
References
- Lacy Shannon: (808) 924-4026; Honolulu, HI; former Director; known since 2019
- Ray Forziat: (814) 238-5533; State College, PA; former Manager; known since 2007
- Kevin Derr: (814) 753-2002; State College, PA; former Supervisor; known since 2007
- Jen Schmittle: (814) 880-7224; Altoona, PA; former Supervisor; known since 2008
- Jared Mike: (570) 854-4682; Mechanicsburg, PA; former Associate; known since 2008
Certification
- Customer Service seminars
- Employee Development And Relations seminars
- Business Administration seminar
- Manufacturing Resource Planning seminar
Timeline
Security Supervisor / Dock Manager
Allied Universal Security Services
04.2021 - Current
Security Supervisor
Allied Universal Security Services
11.2018 - 04.2021
Department Manager & Customer Service Associate
Lowes Companies Inc (store #2355)
04.2007 - 12.2016
Production Manager & Custom Cabinet Maker
Spectra Wood Inc
03.1989 - 01.2007
Server, Desk Clerk, Attendant, Mechanic
Northland Bowl & Sports Center, Restaurant, Bar And Hotel
Circulation Department Customer Service Associate
Centre Daily Times Newspaper
Privately Contracted Newspaper Distributor
Beatty Distributors
Server, Busser, Food Prepatation, Facilities Maintenance
Pizza Hut Restaurant
Delivery Driver, Server, Cook
Pennsylvania Pizza Restaurant
Sales Associate
Blue Ribbon Boutique
Machine Servicer, Product Manager, Accounts Manager
Games People Play Vending/Amusement Company
Facilities Maintenance Manager & Office Clerk
Accu-Weather Inc
Admissions Office Clerk
Pennslyvania State University
Head Cook, Food Prep, Server, Busser, Facilities Maintenance
Maggios Italian Kitchens Restaurant
Ramp Attendant, Facilities Maintenance
Greater Pittsburgh Drive-in Theatre
Privately Contracted Newspaper Distributor
Pittsburgh Press Newspaper
Architectural Engineering
Pennsylvania State University
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