Kevon Stevens
Cedar Park
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Leader
Whataburger Restaurants L&c
Auatin, Tx
04.2025 - Current
- Supervising daily operations to ensure efficient workflow and high-quality customer service.
- Training and mentoring team members on company policies and best practices.
- Implementing operational improvements that enhances efficiency and reduces wait times.
- Resolve customer complaints promptly, ensuring satisfaction and loyalty.
- Conduct performance evaluations for staff, providing constructive feedback for development.
Client Care Representative- Driver
Fond Memories Pet Cemetery and Crematorium
Austin, TX
09.2022 - 09.2024
- Ensured the security of staff members and clientele
- Supervised client's responsibilities are accomplished
- Conducted professional customer service within the company's policies
- Monitored and executed client”s pass schedules
- Filed and managed daily reports of operations
- Conducted routine urinalysis tests on clients
- Transported clients to/from medical emergency pass sites and mass transit centers
- Supervised client's when self-administering medications
- Monitored clients during recreational activities
Customer Service Representative
Planet Fitness
Austin, TX
08.2021 - 07.2022
- Ensured the security of staff members and clientele
- Supervised client's responsibilities are accomplished
- Conducted professional customer service within the company's policies
- Monitored and executed client”s pass schedules
- Filed and managed daily reports of operations
- Conducted routine urinalysis tests on clients
- Transported clients to/from medical emergency pass sites and mass transit centers
- Supervised client's when self-administering medications
- Monitored clients during recreational activities
Correctional Monitor 1
CoreCivic
Austin, TX
11.2017 - 02.2020
- Ensured the security of staff members and clientele
- Supervised client's responsibilities are accomplished
- Conducted professional customer service within the company's policies
- Monitored and executed client”s pass schedules
- Filed and managed daily reports of operations
- Conducted routine urinalysis tests on clients
- Transported clients to/from medical emergency pass sites and mass transit centers
- Supervised client's when self-administering medications
- Monitored clients during recreational activities
Education
Trade school -
Job Corp
San Marcos, TX06.2017
High school studies - High School
Akins High School
Austin, TX06.2013
Skills
- Microsoft Window
- Delivery driver experience (5 years)
- Materials management
- Quality control
- Intellectual property law
- Analysis skills (2 years)
- Office experience
- Data Entry (7 years))
- Sales force)
- QuickBooks
- Commercial driving
- Mechanical knowledge
- Forklift)
- Assembly
- Load & unload (4 years)
- Data analysis skills (5 years)
- Phone etiquette
- Logistics
- Computer hardware
- Administrative experience (2 years)
- Bookkeeping
- Organizational skills (4 years)
- Research data collection
- Route Driving Experience (5 years)
- Clerical experience
- Factory
- Linux
- Heavy lifting (4 years)
- Time management
- Shipping & receiving
- Strong verbal and written communication
- Creative problem solving
- Customer service management
- Staff supervision
- Staff training and development
Certification
- Driver's License
- Chauffeur's Permit
- Non-CDL Class C
Links
https://www.indeed.com/m/viewjob?jk=b078f0a0c9c025e5&from=native
Timeline
Shift Leader
Whataburger Restaurants L&c
04.2025 - Current
Client Care Representative- Driver
Fond Memories Pet Cemetery and Crematorium
09.2022 - 09.2024
Customer Service Representative
Planet Fitness
08.2021 - 07.2022
Correctional Monitor 1
CoreCivic
11.2017 - 02.2020
High school studies - High School
Akins High School
Trade school -
Job Corp