Kevon Windom
Elgin,IL
Summary
Motivated professional leveraging team skills to build customer-driven sales experience. Takes initiative to create menu items for specifications, always delivering service with enthusiasm. Excellent problem-solving skills to work within busy and constantly changing a busy and constantly changing environment.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Cafe Manager
Cafe Manager America Dining Creations
05.2022 - Current
- Trained and managed staff, strengthening team performance and decreasing turnover.
- Implemented promotional strategies, increasing foot traffic and sales.
- Handled customer inquiries and complaints promptly, fostering repeat business and loyalty.
- Supervised daily operations, enhancing service efficiency and customer satisfaction.
- Oversaw inventory and supply orders, reducing waste and managing costs effectively.
- Maintained health, safety, and cleanliness standards in compliance with regulations.
Barista Trainer
Barista Trainer Starbucks
09.2019 - 05.2022
- Delivered exceptional customer service to enhance customer satisfaction.
- Processed orders and managed payments to ensure smooth customer transactions.
- Ground coffee beans daily to maintain freshness for optimal beverage quality.
- Ground coffee beans daily to maintain freshness for optimal beverage quality. to ensure freshness in beverage preparation.
- Maintained cleanliness of work areas, machines, and equipment.
- Prepared store operations for seamless daily functions.
- Created attractive stock displays to enhance product visibility and draw customer interest. to enhance product visibility.
- Created attractive stock displays to enhance product visibility and draw customer interest.
Meat Dept Closing Manager
Meat Dept Closing Manager Jeeves Co
01.2017 - 01.2019
- Oversaw product quality and stocked fresh meat and seafood products, ensuring freshness and optimal presentation.
- Wrapped, weighed, and priced high-quality meat and seafood products.
- Educated customers on different types of meat and seafood, providing tailored product suggestions and cooking recommendations.
- Provided our customers with exceptional customer service.
- Ensured compliance with all food safety and sanitation requirements.
- Assisted with cleaning and sanitizing food preparation areas, tools, and equipment.
- Placed inventory orders to ensure product availability. and maintained inventory.
Education
Associate of Arts Degree -
Elgin Community College
Elgin, IL01-2025
Skills
- Employee development
- Supply chain coordination
- Team leadership
- Employee development
- Software: MS Word, MS Excel, MS PowerPoint
- Customer service
Honors
ServSafe Manager September 2022 2027, CCC Culinary Arts, Food Handlers February 2024 2027, Graduated with Honors (ECC)
Accomplishments
- 2025 Elgin Community College Honors Graduate
Certification
- Food Handlers Certificate valid 2024 -2027
- Serv Safe Manager license valid 2022-2027
Languages
Spanish
Limited
Timeline
Cafe Manager
Cafe Manager America Dining Creations
05.2022 - Current
Barista Trainer
Barista Trainer Starbucks
09.2019 - 05.2022
Meat Dept Closing Manager
Meat Dept Closing Manager Jeeves Co
01.2017 - 01.2019
Associate of Arts Degree -
Elgin Community College