Kevyn Skelton
Tulsa,OK
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Assistant manager/Lube Technician
Jiffy lube
Tulsa, OK
03.2024 - Current
- Assisted in managing daily operations and customer service activities.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated team schedules and delegated tasks to staff members.
- Trained new employees on company policies and procedures effectively.
- Managed customer service inquiries and complaints in a timely manner.
- Addressed customer concerns and resolved issues promptly and professionally.
- Ensured compliance with safety regulations and maintenance protocols.
Education
Charles Page Highschool
Sand Springs, OKSkills
- Oil change services
- Fluid service management
- Routine vehicle servicing
- Brake system maintenance
- Engine repair
- Vehicle inspections
- Automotive troubleshooting
- Engine performance tuning
- Battery maintenance
- Filter servicing
- Accessory component repair
- Maintenance scheduling
- Safety compliance
- Customer service
- Team leadership
- Employee training
- Staff training coordination
- Scheduling and planning
- Project management abilities
- Team building
- Team motivation
- Conflict resolution
- Quality assurance
- Problem solving
- Decision-making
- Inventory management
- Supply chain management
- Workplace safety practices
References
References available upon request.
Timeline
Assistant manager/Lube Technician
Jiffy lube
03.2024 - Current
Charles Page Highschool