Kewanna lott
Byram,MS
Summary
Dedicated bank teller with expertise in transaction processing and customer account assistance. Proven ability to promote bank services, enhance customer engagement, and ensure compliance with confidentiality standards.
Overview
22
22
years of professional experience
Work History
Bank Teller
FSNB
Byram, Mississippi
03.2024 - 12.2024
- Processed customer transactions efficiently and accurately.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Assisted customers with account inquiries and product information.
- Promoted bank services to enhance customer engagement.
- Maintained confidentiality of bank records, transactions and customer information.
Retail Keyholder
shoe show
Jackson, ms
01.2023 - 01.2024
- Opened and closed the store, ensuring security and compliance.
- Guided customers in product selection, enhancing overall shopping experience.
- Oversaw inventory management and executed restocking to maintain product availability.
- Designed promotional displays to attract customer attention and boost sales.
- Monitored store cleanliness and maintained visual standards.
- Assisted with training new employees on company policies, procedures, and guidelines.
Office Assistant
frondren apartments
Jackson, ms
06.2022 - 01.2023
- Managed tenant inquiries and resolved issues effectively.
- Assisted with lease agreements and tenant documentation processing.
- Maintained accurate records of tenant communications and transactions.
- Maintained an organized filing system of paper documents and electronic files.
Manager
precision cuts and eatery
Jackson, ms
02.2010 - 12.2019
- Managed daily operations to ensure smooth service and customer satisfaction.
- Resolved customer complaints swiftly to uphold the establishment's reputation for service excellence.
- Observed staff performance during shifts to identify areas for improvement. and addressed issues.
- Trained new employees on operational procedures and customer interaction techniques.
- Developed menus by collaborating with chefs to enhance dining options and appeal.
Carhop Server
Sonic
Jackson, ms
03.2008 - 05.2009
- Delivered food and beverages to customers in a timely manner.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
- Ensured that all orders were accurate and complete before serving them to customers.
Assistant Manager
McDonald's
Covington, LA
01.2003 - 08.2005
- Monitored daily transactions and maintained cash control procedures.
- Resolved customer complaints to maintain service quality.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Phlebotomy -
CL Training Institute
509 Springridge Rd04-2025
GED -
Franklinton High School
Demon Circle05-2002
Skills
- Transaction processing
- Customer account assistance
- Cross-selling bank products
- Cash handling
- Compliance verification
- Confidential information handling
- Customer relationship management
Accomplishments
- smart start credentials WIOA Mississippi Pathway. National Career Readiness Certificate /Career Awareness and Necessary Skills
Timeline
Bank Teller
FSNB
03.2024 - 12.2024
Retail Keyholder
shoe show
01.2023 - 01.2024
Office Assistant
frondren apartments
06.2022 - 01.2023
Manager
precision cuts and eatery
02.2010 - 12.2019
Carhop Server
Sonic
03.2008 - 05.2009
Assistant Manager
McDonald's
01.2003 - 08.2005
Phlebotomy -
CL Training Institute
GED -
Franklinton High School