Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyonna Kier

Jesup,GA

Summary

Results-driven Operations Lead with a proven track record of enhancing processes and workflows, seeking to leverage skills as an Operations Supervisor. Demonstrates exceptional attention to detail and a proactive mindset, contributing to team success in dynamic environments. Known for multitasking capabilities, strong work ethic, and adaptability, complemented by excellent interpersonal skills. Highly effective in independent roles while quickly mastering new challenges.

Overview

5
5
years of professional experience

Work History

Operations Lead

Hugo Boss
Midway, GA
04.2022 - Current
  • Leading a team to ensure that operational processes and procedures are followed efficiently and effectively.
  • Ensuring all employees have the necessary resources, training, and support to carry out their roles successfully.
  • Developing and implementing effective strategies to optimize operational performance and meet target KPIs.
  • Conducting regular meetings with team members to discuss progress and identify areas for improvement.
  • Identifying process inefficiencies or bottlenecks, and developing solutions to improve them.
  • Providing guidance, coaching, and mentorship for junior staff members to maintain an engaged and productive workforce.
  • Prioritizing outbound deliveries according to planned GI dates.
  • Communicating with the flats processing department to identify priority changes.
  • Ensured all orders were accurately picked, packed, and shipped in a timely manner.
  • Utilize SAP software to assign pickers to workload, multi-task, and manage workload in a fast-paced environment.

Inventory Auditor

Hugo Boss
Midway, GA
02.2023 - 09.2023
  • Monitored inventory levels to ensure adequate stock availability for customer needs.
  • Performed periodic inventory counts of warehouse stock and reconciled discrepancies with purchase orders, invoices, and other documents.
  • Created reports on inventory accuracy, product shortages, and overages.
  • Developed strategies to reduce cycle count time while maintaining accurate records.
  • Ensured compliance with safety regulations during physical inventories and cycle counting activities.
  • Conducted physical audits of warehouse locations to confirm that all products were correctly stored and labeled according to company standards.
  • Assisted in resolving issues related to incorrect quantities, damaged, or missing items from shipments.
  • Researched item history to identify the root cause of discrepancies between inventory and stock records.
  • Provided assistance with special projects related to warehouse operations.

General Warehouse Associate

Hugo Boss
Midway, GA
04.2022 - 02.2023
  • Received and processed incoming shipments, verifying the accuracy of items received against purchase orders.
  • Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
  • Verified the accuracy of picked items by comparing them against the pick list.
  • Maintained the cleanliness of the work area, equipment, and supplies used in the picking process.
  • Stocked shelves with incoming merchandise as needed.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Provided assistance in other areas of the warehouse when needed.
  • Fulfilled orders quickly and efficiently to accomplish challenging daily objectives.

  • Collaborated with cross-functional teams to ensure successful implementation of projects.

Warehouse Pickers

Spreetail
Ellabell, GA
06.2021 - 04.2022
  • Loaded and unloaded products using forklifts and pallet jacks.
  • Processed items for customer orders based on order slips.
  • Ensured items were safely packaged in various containers prior to dispatch.
  • Utilized hand-held scanners for tracking product movement within the warehouse.
  • Engaged in manual truck loading and unloading when required.
  • Adhered to standardized protocols for merchandise receipt and storage.
  • Adhered to defined guidelines for receiving, storing, rotating, picking, and shipping merchandise.
  • Coordinated with team members on various projects.

Shift Supervisor

Menchie's Frozen Yogurt
Orlando, FL
08.2019 - 06.2021
  • Oversaw and instructed staff on proper food handling techniques and safety procedures.
  • Maintained compliance with all health regulations during food preparation.
  • Facilitated regular meetings with kitchen staff to address performance matters.
  • Trained food service employees to achieve high standards.
  • Maintained clean and appealing food displays in accordance with organizational guidelines.
  • Recruited and instructed new food service personnel to achieve peak productivity.
  • Handled inventory and ensured proper rotation of food products to prevent spoilage.
  • Handled customer concerns with precision and detailed information.
  • Reviewed daily task lists and allocated tasks for completion.

Education

Bachelor of Science - Business Management

Strayer University
05-2028

High School Diploma -

Long County High School
Ludowici, GA
05-2017

Skills

  • People management proficiency
  • SAP Warehouse Management System (WMS)
  • Order Fulfillment
  • Strong team-building skills
  • Microsoft 365
  • InControlWare (ICW)
  • Risk Management
  • Quality Assurance
  • Warehouse operations
  • Reliability
  • Active listening
  • Organizational Skills
  • Problem-solving abilities
  • Decision-Making
  • Professionalism
  • Adaptability
  • Teamwork and collaboration
  • Multitasking
  • Team building,
  • Time management
  • Experience in leadership

Timeline

Inventory Auditor

Hugo Boss
02.2023 - 09.2023

Operations Lead

Hugo Boss
04.2022 - Current

General Warehouse Associate

Hugo Boss
04.2022 - 02.2023

Warehouse Pickers

Spreetail
06.2021 - 04.2022

Shift Supervisor

Menchie's Frozen Yogurt
08.2019 - 06.2021

Bachelor of Science - Business Management

Strayer University

High School Diploma -

Long County High School

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Keyonna Kier