Keyana Jackson
Milwaukee,WI
Summary
A team player with over 15 years of experience in management, administration, customer service and support in fast paced environments within the public and private sectors. MY SKILLS Administration Management File and Record Management Problem Solving Interpersonal Skills, Analysis, Microsoft Office, PeopleSoft Time Management, Communication, Crisis Management, First aid & CPR, Certified Crisis Prevention, Intervention Defensive Tactics Training and Mentorship.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Daycare Owner/Operator
Adventures Through Learning
Milwaukee, WI
01.2023 - Current
- Managed budgeting responsibilities related to payroll expenses, rent payments and supplies purchases.
- Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Maintained accurate records of attendance, immunizations and other relevant information for each child.
- Created a safe, nurturing environment to promote learning and growth in children.
- Ordered necessary materials or equipment required by state regulations.
SECRETARY I
Milwaukee Public Schools
Milwaukee, WI
01.2022 - Current
- Served as a key support function for the department of Research and Assessment
- Developed and enforced procedures to ensure grant compliance and correct timecard administration
- Maintained a comprehensive filing system electronically and physically
- Provided exceptional clerical, administrative, reception and customer service to RAD team, schools, staff and guests.
- Created and updated spreadsheets to track and report data.
- Scheduled meetings and sent invitations specifying time and location.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Provided administrative support to the Human Resources staff including filing documents electronically and physically.
- Managed incoming calls for the HR department; provided basic information to callers or directed them to appropriate contacts.
- Handled confidential information in accordance with company policies and legal requirements.
- Organized and scheduled meetings, interviews, events, conferences, and appointments for HR staff.
CORRECTIONAL OFFICER
Milwaukee County Sheriff Officel
Milwaukee, WI
05.2019 - 01.2022
- Maintained clear and open communications with facility areas to support safe operations
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints
- Enforced resident behavior management protocols and drafted incident reports for infractions
- Maintained a comprehensive filing system electronically and physically
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict
- Applied nonviolent response tools and physical restraint during problematic situations
- Received property from incoming inmates, provided receipts and inspected items for contraband
- Inspected cells and conducted random searches of common areas
- Supervised residents during meal distribution and intake, recreation time and work-site performance
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
CHILDREN HEALTH ASSISTANT
Milwaukee Public Schools I
Milwaukee, WI
02.2016 - 05.2019
- Worked with students with specialized needs to accomplish tasks and build practical skills
- Conducted small group and individual classroom activities with students based on differentiated learning needs
- Assisted teachers with instruction and provided clerical support for diverse needs
- Established positive relationships with students, parents, fellow teachers and school administrators
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
NURSING AIDE, Talent Bridge I
Milwaukee, WI
11.2013 - 02.2016
- Provided direct and indirect health care for students and staff in conformance with school district policies, professional standards, and physician's orders, individual education plans (IEP), Section 504 plans, and nursing care plans.
CERTIFIED NURSING ASSISTANT
Waukesha Springs
Waukesha, WI
02.2012 - 04.2013
- Assisted nurses and other medical staff in providing direct, personal care and administrative log of activities.
PERSONAL CARE WORKER
Mid America I
Milwaukee, WI
11.2011 - 01.2013
- Performed the monitoring, logging of patient condition, transportation, meal provisions and other health and wellness activities.
ADMINISTRATIVE PROFESSIONAL
KEYANA JACKSON
Education
Associate - Business Administration And Management
Phoenix University
05.2024
GED -
Milwaukee Area Technical College
10.2018
Skills
- Documentation and Recordkeeping
- Classroom Management
- Critical Thinking
- Team Collaboration
- Problem-Solving
- Computer Skills
- Analytical Thinking
- Reporting and Documentation
- Community Networking
- Program Development
- Curriculum Development
- Interpersonal Communication
- Regulatory Compliance
Certification
Certified Nursing Assistant (CNA)
Milwaukee Area Technical College
Completion Date: January 2008
Certified Correctional Officer Milwaukee County Sheriff Completion Date: January 2019
References
REFERENCES
Alla Kadadha, Grants Coordinator I
Milwaukee Public Schools
Phone: (414) 439—5169
TiQuita Carter, Secretary Il
Milwaukee Public School
Phone: 414-243-1570
Timeline
Daycare Owner/Operator
Adventures Through Learning
01.2023 - Current
SECRETARY I
Milwaukee Public Schools
01.2022 - Current
CORRECTIONAL OFFICER
Milwaukee County Sheriff Officel
05.2019 - 01.2022
CHILDREN HEALTH ASSISTANT
Milwaukee Public Schools I
02.2016 - 05.2019
NURSING AIDE, Talent Bridge I
11.2013 - 02.2016
CERTIFIED NURSING ASSISTANT
Waukesha Springs
02.2012 - 04.2013
PERSONAL CARE WORKER
Mid America I
11.2011 - 01.2013
ADMINISTRATIVE PROFESSIONAL
KEYANA JACKSON
Associate - Business Administration And Management
Phoenix University
GED -
Milwaukee Area Technical College
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