Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Intern
Piedmont Hospital
02.2023 - Current
Worked with high-performing teams in Agile environment.
Assisted in developing user-friendly interfaces for streamlined client experiences.
Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
Developed and designed software for variety of applications.
Certified Sterile Processing Technician
Piedmont Hospital
08.2019 - Current
Assisted in reducing surgical delays, swiftly addressing any issues related to missing or damaged instruments.
Played a crucial role in maintaining Joint Commission accreditation through adherence to best practices in sterile processing operations.
Recorded biologicals and test results.
Monitored inventory levels to keep all medical equipment properly stocked.
Supported efficient use of available computer terminals and network access by coordinating schedules.
Enhanced data security by performing regular backups and implementing disaster recovery plans.
Education
No Degree - IT
Augusta Technical College
Augusta, GA
Skills
Documentation
Creative Thinking
System Integration Testing
System Documentation
Customer Support
Technical Troubleshooting
Customer Service
Software Updates
Critical Thinking Capabilities
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.