Keyandra Hunter
Aires
Cleveland,OH
6
years of professional experience
My background in Psychology and Human Resources has shaped my interest in how people and workplaces work together. I bring experience in data analysis, communication, teamwork, and client support, along with my HR knowledge I'm gaining through my Master’s program. I’m looking to bring that experience into an HR role and continue growing in the field.
Work History
Associate Support Team Member
11 Months- Analyzed client turnover reports and data to identify trends and support strategies that helped reduce turnover by 5–10%.
- Worked with business partners to coordinate feedback sessions, communicate updates, and maintain strong working relationships.
- Managed daily responsibilities, billing, and team projects while keeping work organized and meeting deadlines.
- Reviewed client invoices for accuracy before sending them for final review.
- Trained new employees on support tasks and helped them learn the role and work efficiently.
Team Member
5 Years 9 Months- Provided customer service in a busy environment while handling multiple responsibilities.
- Worked with team members to complete daily tasks and maintain quality standards.
- Communicated with customers and coworkers to answer questions and address concerns.
- Followed company policies and procedures while keeping the work area organized and safe.
Education
Master's - Human Resource Management
- Relevant Coursework: Metrics & Analytics, Employee Training & Development, Collective Bargaining, Human Resource Development
Bachelor of Science - Neuroscience
- Relevant Coursework: Industrial Organization Psychology, Biological Basis of Behavior, Brain & Cognition
Skills
Microsoft Excel | PowerPoint | Word
Excel: Reporting | Charts| Data Analysis
Communication
Teamwork
Decision Making
Relationship Building
Customer Service
Problem Solving
Timeline
Associate Support Team Member
Aires
09.2025 - CurrentRead More
Team Member
Panera Bread
03.2020 - 12.2025Read More
Cleveland State University
Master's from Human Resource Management
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Cleveland State University
Bachelor of Science from Neuroscience
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