Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keyani Alsina

Bradenton,United States

Summary

I am a detail-oriented and efficient professional with extensive experience in processing and managing customer orders in a timely and accurate manner. I possess strong communication and organizational skills, and am adept at working in a fast-paced environment with a high volume of orders and customers. I have a proven track record of ensuring customer satisfaction by resolving order-related issues and addressing customer concerns promptly and effectively. Additionally, I am proficient in using order entry systems and software, and am able to quickly learn new technology as needed. My strong work ethic and dedication to quality make me a valuable asset.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager, Sales

Fanwerks and Lighting
04.2022 - 05.2023
  • Manage day to day business operations for upscale lighting retail store
  • Maintain physical inventory and maintain inventory database
  • Ordering and purchasing of showroom displays and marketing materials Coordinate deliveries and installation of fixtures and fans
  • Process customer sales orders and purchase orders to vendors
  • Data entry of sale orders and purchase orders into QuickBooks
  • Responsible for selling products, acquiring orders from sales outlets, and satisfying customers' needs
  • Ensure and maintain customer satisfaction from purchase through installation
  • Remain up to date on current industry trends and attend trade shows and markets to view and order new inventory
  • Attend vendor sponsored seminars Maintain cleanliness of a high end showroom
  • Manage accounts payable and recievable.

Sales Associate

Urban Outfitters
09.2021 - 03.2022
  • Make sure to always assist the customer and deliver excellent customer service
  • Worked as a team to ensure cleanliness and organization of the sales floor and back stock area.
  • Compile, package, and processing of online orders
  • Worked in a fast paced retail environment
  • Develop and facilitate all elements of fashion and wardrobe styling
  • Make sure to always assist the customer and deliver excellent customer service
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.

Sales Associate

Kohl's
11.2020 - 08.2021
  • Make sure to always assist the customer and deliver excellent customer service
  • Worked as a team to ensure cleanliness and organization of the sales floor and back stock area.
  • Worked in a fast paced retail environment
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Worked in the customer service department handling exchanges and returns.
  • Counted and closed out registers

Education

High School Diploma -

Manatee High School
Bradenton, FL
05.2022

Skills

  • Ability to handle difficult situations professionally
  • Detail-oriented
  • Strong communication
  • Organized
  • Fast learner
  • Team player

Certification

  • 2-14 life insurance license
  • Bartending certification

Timeline

Manager, Sales

Fanwerks and Lighting
04.2022 - 05.2023

Sales Associate

Urban Outfitters
09.2021 - 03.2022

Sales Associate

Kohl's
11.2020 - 08.2021

High School Diploma -

Manatee High School

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Keyani Alsina