KEYANNA WRIGHT
Missouri City
Summary
Attentive Security Officer assesses, analyzes and responds to safety and security incidents. Proficient in use of access control and video management software to protect information, people and property and respond to alarms and threats. Executes customer service tasks to provide critical information and assistance. Tech-centric Security Guard versed in modern surveillance and electronic countermeasures.
Overview
7
7
years of professional experience
Work History
Navy Security Officer
Navy
05.2020 - 07.2024
- Responded to calls concerning domestic abuse employing de-escalation techniques to calm victims and perpetrators
- Wrote routine reports detailing criminal investigations and supporting evidence
- Entered dispatch requests into Computer Assisted Dispatch (CAD) system to establish priority for each request
- Documented incident details to establish urgency, categorize incident type and obtain proper help for caller
- Fully documented the details provided by callers to help the first responders understand the situation
Correctional Officer
Texas Department of Criminal Justice
05.2019 - 06.2020
- Monitored perimeters, gates and internal doorways during patrols and surveillance camera shifts
- Completed accurate database updates to maintain inmate and facility records
- Coordinated secure and safe visitation between inmates and personal contacts
- Obtained information to accurately complete inmate documents throughout booking process
- Managed records of prisoners' identification and charges
Parking Attendant
Park First
06.2017 - 03.2019
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
- Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
Education
HIGH SCHOOL DIPLOMA -
Lamar High School
Houston, TX05.2017
Skills
- Organized documents
- Multitasking
- Fast learning
- Crime prevention
- Crowd control
Timeline
Navy Security Officer
Navy
05.2020 - 07.2024
Correctional Officer
Texas Department of Criminal Justice
05.2019 - 06.2020
Parking Attendant
Park First
06.2017 - 03.2019
HIGH SCHOOL DIPLOMA -
Lamar High School