Keyera Hancock
Wisconsin Rapids,WI
Summary
Enthusiastic administration clerk willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Superb attention to detail and multitasking talents.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Clerk
Warner & Warner Inc.
04.2022 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Developed and implemented corrective action plans for non-compliance issues.
- Conducted periodic compliance audits and reviews to identify areas of improvement.
Default Services Technician
Associated Bank
03.2019 - 04.2022
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Evaluated foreclosure litigation paperwork, affidavits and post-sale documents.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Checked property valuations to assess foreclosure feasibility.
- Maintained mortgage program compliance with federal agencies such as VA, HUD, and FNMA.
- Reviewed appraisals and title documents to verify accuracy and completeness.
Security Guard
Per Mar Security
09.2018 - 03.2019
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
Barista
Starbucks
01.2017 - 03.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Correctional Officer
Wisconsin Department Of Corrections
05.2015 - 12.2016
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Enforced rules and regulations to maintain order among inmates.
Education
MBA - Global Ops And Supply Chain Management
Capella University
Minneapolis, MN12.2025
Bachelor of Science - Social And Criminal Justice
Ashford University
San Diego, CA05.2016
Skills
- Inventory Databases
- Shipping and Receiving
- Recordkeeping Compliance
- Inventory Auditing
- Paperwork and Documentation
- Microsoft Office
- Verbal and Writing Communication
- Data Entry
- Document Scanning
- Calendar Management
- Appointment Scheduling
Self-Employment
- Time management, organization, business skills, networking, interpersonal skills, sales, advertising, marketing, digital skills, negotiation, creativity, problem-solving, entrepreneurialism, motivated, project management, detail oriented, communications, critical thinking, goal-oriented, patience, work ethic, conflict resolution.
Company Name - Key's Crafts & Creative Designs, LLC. - Established October 2023
Clothing designs, Stickers, Layouts, Accessories, Tattooing, etc.
Timeline
Shipping and Receiving Clerk
Warner & Warner Inc.
04.2022 - Current
Default Services Technician
Associated Bank
03.2019 - 04.2022
Security Guard
Per Mar Security
09.2018 - 03.2019
Barista
Starbucks
01.2017 - 03.2019
Correctional Officer
Wisconsin Department Of Corrections
05.2015 - 12.2016
MBA - Global Ops And Supply Chain Management
Capella University
Bachelor of Science - Social And Criminal Justice
Ashford University
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