Keyera Woodberry
Washington,DC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to impact company success positively. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Studio Manager
Peachy Studio
06.2023 - 01.2024
- Oversaw all aspects of studio operations, ensuring efficient and effective management of resources and personnel.
- Managed precise budgets and meticulously tracked all expenses, optimizing spending to maximize profitability.
- Facilitated staff training meetings to enhance team skills in software proficiency, product knowledge, and customer service, resulting in improved client satisfaction ratings.
- Spearheaded the expansion of the studio's client base by proactively seeking new business opportunities through networking events and industry conferences.
- Played a pivotal role in recruiting top talent, strategically selecting skilled professionals to join the company's roster and position the organization for continued success within its niche market sector.
- Implemented successful strategies for opening and closing locations, monitoring shift changes, and upholding operational excellence to maximize business success.
- Identified operational issues, analyzed information, and provided innovative solutions to drive process improvements and enhance overall efficiency.
- Fostered a positive work environment, promoting collaboration among staff members to boost productivity and creativity, ultimately leading to improved client experiences and business growth.
Sales Supervisor
Reformation
04.2022 - 06.2023
- Provided leadership and guidance to a team of twenty sales associates, coaching them on effective sales techniques and strategies for handling complex customer inquiries.
- Established clear objectives and performance goals to drive team productivity and contribute to the company's overall success.
- Collaborated closely with district and regional managers to optimize staffing levels, scheduling, and employee productivity, effectively balancing operational needs with labor costs.
- Played a key role in enhancing visual merchandising strategies, optimizing product placement to drive sales growth and maximize revenue.
- Conducted regular staff meetings, training sessions, and performance evaluations to foster team cohesion, improve product knowledge, and refine sales techniques.
- Successfully met or exceeded company KPIs related to visual merchandising, contributing to overall business growth and performance.
- Utilized analytical reports to identify and track sales activities and customer trends, informing strategic decision-making and operational improvements.
Client Advisor
Saks Fifth Avenue
02.2019 - 04.2022
- Built and maintained strong relationships with clients, providing personalized styling advice, product recommendations, and exceptional customer service to meet their needs and preferences
- Utilized clientele outreach tools and CRM systems to track client preferences, purchase history, and communication interactions, enabling targeted and effective client engagement
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients
- Excelled in meeting sales targets, contributing significantly to the team's success
- Opened new accounts according to the set rules and guidelines
- Streamlined appointment scheduling process, improving efficiency and reducing client wait times.
Key-Holder
South Moon Under
10.2016 - 02.2019
- Managed opening and closing procedures, ensuring the store operated smoothly and securely during shifts.
- Acted as a trusted liaison between management and team members, facilitating communication and fostering a collaborative work environment.
- Demonstrated strong leadership skills by providing guidance and support to team members in the absence of upper management.
- Maintained a deep understanding of store operations, including inventory management, sales processes, and customer service protocols.
- Assisted in training new employees on company policies, procedures, and customer service standards.
- Utilized excellent organizational skills to coordinate and prioritize tasks effectively, optimizing productivity during shifts.
- Upheld visual merchandising standards to create an attractive and engaging shopping environment for customers.
- Fostered positive customer experiences by delivering exceptional service and resolving any issues or concerns in a timely and professional manner.
Education
Associate of Arts - Graphic Design
University of The District of Columbia
Washington, DC04.2025
Skills
- Managing Operations and Efficiency
- Teamwork and Collaboration
- Organizational Skills
- Client Rapport
- Creative Direction
- Scheduling Coordination
- Business Development
- Project Management
- Communication
- Team Leadership
- Problem-Solving
- Work Planning and Prioritization
- Employee Development
Accomplishments
- Implemented strategic sales initiatives that resulted in a 15% increase in store revenue over the previous year.
- Exceeded monthly sales targets consistently for two consecutive quarters.
- Introduced upselling techniques and product bundling strategies, leading to a 20% increase in average transaction value.
- Supervised team of twenty staff members.
Timeline
Studio Manager
Peachy Studio
06.2023 - 01.2024
Sales Supervisor
Reformation
04.2022 - 06.2023
Client Advisor
Saks Fifth Avenue
02.2019 - 04.2022
Key-Holder
South Moon Under
10.2016 - 02.2019
Associate of Arts - Graphic Design
University of The District of Columbia
Similar Profiles
Julie GutierrezJulie Gutierrez
Studio Experience Specialist at Peachy StudioStudio Experience Specialist at Peachy Studio
Hailey DavidsonHailey Davidson
House Cleaner/Office Assistant at Always Peachy Cleaning IncHouse Cleaner/Office Assistant at Always Peachy Cleaning Inc
Angel EachesAngel Eaches
Daycare Owner/Operator at Peachy Keen LLCDaycare Owner/Operator at Peachy Keen LLC
Blair LalorBlair Lalor
Administrative Assistant at Palm Beach Soccer AcademyAdministrative Assistant at Palm Beach Soccer Academy
Jae'la RowlesJae'la Rowles
Administrative Support Assistant at United States Marshals ServiceAdministrative Support Assistant at United States Marshals Service