Keyeria Alexander
Gastonia,NC
Summary
Dynamic leader and skilled technician with a proven track record at Cataler North America and Tysons , adept in team supervision and equipment repair. Excelled in fostering professional relationships, mentoring staff for optimal performance, and troubleshooting to enhance operational efficiency. Expertise in technical support and maintenance, ensuring high-quality standards and minimal downtime.
Overview
8
8
years of professional experience
Work History
Team Leader
Cataler North America
08.2019 - Current
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Held weekly team meetings to inform team members on company news and updates.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Maintenance Technician
Tyson Foods
01.2017 - 08.2019
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Education
High School Diploma -
Ashbrook High School
Gastonia, NC06.2013
Skills
- Complaint resolution
- Technical Support
- Team Supervision
- Documentation And Reporting
- Mentoring
- Overseeing Daily Activities
- Giving Constructive Feedback
- Commercial construction experience
- Equipment Installation
- Tool management
- Building Maintenance
- Equipment Repair
Accomplishments
- Collaborated with team of 3 in the development of Kaizen Projects.
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 0% scrap rate by completing work instructions with accuracy and efficiency.
- Documented and resolved machine complications which led to production numbers going up by 60%.
Timeline
Team Leader
Cataler North America
08.2019 - Current
Maintenance Technician
Tyson Foods
01.2017 - 08.2019
High School Diploma -
Ashbrook High School
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