Summary
Work History
Education
Skills
Timeline
Generic

Keyettia Williams

Mesa,AZ

Summary

Dedicated Behavioral Health Specialist from Seton House, adept in cognitive-behavioral techniques and crisis management, significantly enhancing patient outcomes. Leveraging strong interpersonal skills and CPR certification, I excel in providing emotional and social support across diverse populations. My commitment to professional growth and cultural sensitivity has consistently improved community health services.

Work History

Hospice Caregiver

Comfort Keepers
Chandler, AZ
  • Provided emotional support to patients'' families during the grieving process through active listening and empathetic communication.
  • Administered medications as prescribed, ensuring proper pain management and symptom control.
  • Demonstrated cultural sensitivity while serving diverse populations facing terminal illness throughout various communities.
  • Offered respite care for family members, allowing them time to rest and recharge while ensuring continued patient support.
  • Implemented safety measures within the home setting to minimize risks associated with falls or other accidents during caregiving duties.
  • Enhanced patient comfort by providing compassionate end-of-life care and support.
  • Assisted in the organization of funeral arrangements and memorial services per family preferences.
  • Assisted in maintaining patients'' dignity by addressing their emotional, spiritual, and physical needs.
  • Recognized signs of impending death, providing timely communication with both the hospice team and the patient''s family to prepare for final moments together.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Behavioral Health Specialist

Seton House
Richmond, VA
  • Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
  • Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
  • Used Software to document patient information, progress notes, and treatment plans.
  • Worked closely with adults and children in community settings, at residential facilities and within homes.
  • Facilitated group therapy sessions addressing topics such as coping skills, stress management, and relapse prevention, fostering a supportive environment for participants.
  • Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
  • Enhanced patient outcomes by utilizing evidence-based practices and tailoring interventions to individual needs.
  • Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.

Crisis Line Worker

Nursewise Of Arizona
Tempe, AZ
  • Managed high-stress calls effectively, utilizing active listening and problem-solving skills.
  • Provided appropriate referrals to community-based resources for callers seeking additional support or services.
  • Promoted awareness of the crisis line through outreach efforts at community events and presentations.
  • Enhanced crisis line''s reputation in the community by consistently providing high-quality, compassionate support to individuals facing challenges or crises.
  • Contributed to a supportive work environment by actively participating in team meetings and trainings.
  • Documented all interactions with callers accurately, maintaining thorough records for reporting purposes.
  • Improved caller experience by providing empathetic listening and support during crisis situations.
  • Established trust with diverse caller populations by demonstrating cultural sensitivity and inclusivity during all interactions.

Education

Maaters - Applied Behavior Analysis

Purdue University Global
West Lafayette, IN

Bachelor Of Science - Business Management

University of Phoenix
Tempe, AZ
05.2023

Skills

  • Patient Care
  • Vital signs
  • Reliability and punctuality
  • Physical Comfort
  • Professional boundaries
  • Emotional Support
  • Meal Preparation
  • Feeding Assistance
  • Family Support
  • Interpersonal Skills
  • Cultural Sensitivity
  • Continuing education
  • Written and verbal communication
  • Dressing assistance
  • Relationship Building
  • Recordkeeping
  • Time Management
  • Basic Life Support
  • CPR Certification
  • Emotional and Social Support
  • First Aid Certification

Timeline

Hospice Caregiver

Comfort Keepers

Behavioral Health Specialist

Seton House

Crisis Line Worker

Nursewise Of Arizona

Maaters - Applied Behavior Analysis

Purdue University Global

Bachelor Of Science - Business Management

University of Phoenix
Keyettia Williams