Keyianeka McClain
Pittsburgh,PA
Summary
Skilled in driver training and dispatch coordination, with expertise in route planning and GPS navigation. Managed transportation operations, ensuring safety compliance and efficient service delivery. Cultivated strong communication through collaboration with drivers and dispatch, resolving issues and optimizing routes. Mentored personnel to enhance team performance and operational efficiency.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Customer First Logistics
Birmingham, Alabama
06.2024 - 10.2024
- Delivered packages to customer safely and efficiently
- Planned daily routes for efficient pickup and delivery stops.
- Loaded and secured shipments for safe transport.
- Inspected vehicle before trips and reported maintenance needs.
- Verified delivery details against manifests and customer instructions.
- Communicated with dispatch about route changes and delays.
- Unloaded shipments and placed items at customer locations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Operated vehicle safely during deliveries in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Dispatch Supervisor
Maxx Transport
Birmingham, AL
04.2021 - 09.2023
- Supervised dispatch operations for Maxx Transport drivers schedules.
- Coordinated load assignments, route changes, and delivery priorities.
- Scheduled, assigned, and monitored the work of dispatchers.
- Managed late pickups, delays, and emergency transport adjustments.
- Monitored driver communication and resolved daily service issues.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Responded quickly to emergency situations involving dispatched vehicles or personnel.
- Enforced transportation policies, safety rules, and compliance requirements.
- Reviewed dispatch logs, delivery updates, and trip documentation.
- Monitored incoming calls to ensure they were handled promptly and correctly.
- Maintained accurate records of dispatched vehicles, drivers, routes.
- Established strong working relationships with external vendors to facilitate efficient delivery operations.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Mentored, trained, and managed team, offering insight and direction and helped boost overall performance.
Education
Wenonah High School
Birmingham, ALSkills
Skilled in driver training and dispatch coordination, with expertise in route planning and GPS navigation Managed transportation operations, ensuring safety compliance and efficient service delivery Cultivated strong communication through collaboration with drivers and dispatch, resolving issues and optimizing routes Mentored personnel to enhance team performance and operational efficiency
Skilled in driver training and dispatch coordination, with expertise in route planning and GPS navigation Managed transportation operations, ensuring safety compliance and efficient service delivery Cultivated strong communication through collaboration with drivers and dispatch, resolving issues and optimizing routes Mentored personnel to enhance team performance and operational efficiency
Timeline
Delivery Driver
Customer First Logistics
06.2024 - 10.2024
Dispatch Supervisor
Maxx Transport
04.2021 - 09.2023
Wenonah High School