Summary
Overview
Work History
Education
Accomplishments
Languages
Timeline
Generic

Keyla Juarez

6751 W Indian School Rd,AZ

Summary

Conscientious Southwest Airlines with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.

Overview

3
3
years of professional experience

Work History

Customer Service Assistant

Southwest Airlines
Phoenix , AZ
08.2021 - 08.2022
  • Answered customer questions about product availability and shipment times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Managed Mary Villapando +1 (602) 846-1201 incoming calls each day with utmost professionalism and knowledgeable service.
  • Submitted completed orders quickly to maximize delivery efficiency.

Cashier Manager

Guatemaya
Mesa, AZ
06.2019 - 12.2020
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Any questions feel free to contact my old boss Isacc +1 (480) 265-7139

Cashier

Del Taco Inc.
Gilbert, AZ
11.2019 - 06.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

6232709553

Any questions feel free to contact my ex manager Arturo to the number

Education

None -

Dobson High School
Mesa, AZ
05.2019

Accomplishments

Great communication

Languages

Spanish
Full Professional

Timeline

Customer Service Assistant

Southwest Airlines
08.2021 - 08.2022

Cashier

Del Taco Inc.
11.2019 - 06.2020

Cashier Manager

Guatemaya
06.2019 - 12.2020

None -

Dobson High School
Keyla Juarez