Keyla Kubota

• Oversee compliance and mandatory reporting to ensure alignment with federal, state, and city civil service regulations
• Partner with the recruitment team to ensure civil service rules are integrated into hiring processes and work closely with hiring managers to support list usage in accordance with civil service guidelines
• Drive civil service initiatives, including test planning, website compliance, and policy updates
• Engaged with managers at all levels on policy improvements, performance reviews, and disciplinary issues to enhance HR effectiveness
• Collaborated with SCA’s lead coach to support agency-wide staff in building leadership skills and planning career development through regular feedback
• Analyze and develop policies and procedures relating to HR practices
• Partnered with union leadership to ensure civil service compliance and resolve disciplinary issues per contractual requirements, fostering a fair workplace
• Guide event planning with DEI and Events Committees to support engagement strategies
• Mentor junior HR staff and promote cross-training to enhance team versatility

• Primary HR contact and strategic business partner for A&E department for over 200 employees providing guidance with all HR matters such as employee relations, organizational structuring, staffing, payroll, benefits and training
• Advised managers on employee relations and facilitated performance evaluation reviews to enhance management effectiveness
• Analyze and develop policies and procedures relating to HR practices
• Counsel managers on employee relation issues and performance evaluation reviews
• Conduct new employee orientation and onboarding
• Guided employees through retirement planning processes
• Counsel manager and SCA staff on civil service administration
• Co-lead the planning, organizing and administration of civil service testing process
• Verify health benefit age restrictions for employee benefits in Workday
• Attended labor management meetings and made recommendations.
• Review website content regarding civil service prior to publication
• Identify and implement new ideas for innovative events such as: Children’s Day, Employee Recognition, Job Fairs on premises, School Site Visits and Charity Events

• Support Sr. Manager of Human Resources with day to day operations of Recruitment and Civil Service hiring functions
• Assisted with day-to-day Human Resources functions by coordinating background investigations and scheduling fingerprinting appointments.
• Recommend and implement recruitment strategies to fill vacancies, including the use of employment advertisements, other governmental agencies, search firms and walk-in candidates
• Provide the Payroll Unit appropriate notification and information on new hires, promotions, demotions, leaves and terminations
• Prepare and review benefits, new hires and retirement packages
• Maintain accurate files on civil service lists established
• Maintain and update agency-wide organizational charts, which reflect full time employees and positions
• Recommended and implemented targeted recruitment strategies to effectively fill vacancies through employment advertisements, collaboration with governmental agencies, search firms, and walk-in candidates
• Prepared and reviewed comprehensive benefits, new hire, and retirement packages to ensure compliance and accuracy
• Participate in the development and implementation of employee performance evaluations for compliance to Authority policy and procedures

• Support Sr. Manager of Human Resources with day to day operations of Civil Service hiring functions
• Develop, implement and maintain database in order to ensure up to date HR reporting and analysis
• Assist with all civil service issues and maintain and update civil service database
• Carry out implementation of NY civil service rules governing the SCA and answer related questions
• Coordinated mailing of score notification letters to ensure timely communication with candidates
• Developed and maintained database for up-to-date HR reporting and analysis
• Maintain performance evaluations for all new civil service hires and SCA staff
• Prepare quarterly probation evaluation forms and letters to Directors
• Update PAF (Personnel Action Form) tracking log
• Maintain files on civil service lists established
• Post NOE (Notice of Examination) on various newspapers and NYCSCA website
• Prepared quarterly probation evaluation forms and communicated results to Directors
• Coordinate mailing of score notification letters
• Maintain files on a civil service lists established
• Answered telephone and greeted visitors to provide assistance and information.
• Supported special projects by delivering critical information to the Sr. Director of HR for Goals Reporting, coordinating activities for Children’s Day, and creating engaging content for the SCA Newsletter.

45 credits