Summary
Overview
Work History
Education
Skills
Art
Languages
Timeline
Generic

Keyla Palacios

Katy,TX

Summary

- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.


- Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Curbside

HEB
11.2022 - Current
  • In the curbside department in HEB, retrieving orders and transporting them to the customers' or drivers' vehicle has given me the opportunity in meeting different types of people and has helped me better grow my knowledge of how to help and treat customers.
  • Shopped and reviewed e-commerce online orders in a timely manner and was always willing to help customers who had questions or concerns.
  • Ensured safety and quality control by double-checking orders before delivering them to customers' vehicles.
  • Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.

Education

High school diploma -

Cypress Park High School
Cypress, TX
05.2022

Skills

  • Customer service (2 years)
  • Adaptability
  • Helpfulness
  • Speed and Efficiency
  • Safety awareness
  • Initiative-taking

Art

I enjoy creating art, sculpting, painting during my free time. Currently pursuing my associates in art.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Curbside

HEB
11.2022 - Current

High school diploma -

Cypress Park High School

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Keyla Palacios