Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyla Wilkins-Ramsey

Warren,MI

Summary

Knowledgeable Care Coordinator with thorough understanding of patient care coordination and support. Successfully facilitated comprehensive care plans, ensuring seamless communication between healthcare providers and patients. Demonstrated ability to manage complex caseloads and use problem-solving skills to improve patient outcomes.

Overview

3
3
years of professional experience

Work History

AFC Care Coordinator

Team Wellness Center
07.2023 - Current
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.

Residential Aide

Personalized Nursing Light House
02.2025 - 04.2025
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.

Behavior Technician

Behavior Frontiers
03.2022 - 06.2023
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations for 3 clients daily.
  • Enhanced client progress by implementing individualized behavior intervention plans.

Education

Masters in Social Work - Social Work

Wayne State University
Wayne State University
05-2026

Skills

  • Motivational interviewing
  • Behavioral health
  • Multidisciplinary team collaboration
  • Crisis intervention
  • Multitasking and organization
  • Scheduling
  • HIPAA compliance
  • Database coordination
  • Disability awareness
  • Psychiatry and mental health
  • Substance abuse experience
  • Communication
  • Analytical thinking

Timeline

Residential Aide

Personalized Nursing Light House
02.2025 - 04.2025

AFC Care Coordinator

Team Wellness Center
07.2023 - Current

Behavior Technician

Behavior Frontiers
03.2022 - 06.2023

Masters in Social Work - Social Work

Wayne State University

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