Keyla Wilkins-Ramsey
Warren,MI
Summary
Experienced with therapeutic techniques tailored to individual client needs. Utilizes compassionate approach to build trust and facilitate emotional healing. Knowledge of various therapeutic modalities and their application in diverse clinical settings.
Overview
7
7
years of professional experience
Work History
AFC Care Coordinator
Team Wellness Center
2925 Russell St.
07.2023 - Current
- Monitored and communicated critical patient information to healthcare staff, enhancing treatment planning and care delivery.
- Assessed special needs for complex cases, managing care plans to ensure comprehensive support.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Maintained accurate records of services performed and patient conditions using company software and databases.
Therapist Intern
Covenant House
Detroit, MI
08.2025 - 05.2026
- Conducted individual and group therapy sessions for diverse youth populations.
- Developed treatment plans based on client assessments and therapeutic goals.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Facilitated crisis intervention strategies, promoting emotional stability among clients.
BEHAVIOR TECHNICIAN
Behavior Frontiers
Detroit, Michigan
03.2022 - 06.2023
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Trained clients in social skills and behavior modification techniques to enhance interpersonal interactions.
- Created and implemented reinforcement systems that promoted positive behaviors among clients.
- Collaborated with team to adapt strategies addressing evolving needs of children and families.
- Implemented individualized behavior intervention plans for clients, ensuring adherence to treatment goals.
Store Supervisor
Generation Mobile Sprint
1101 W Warren
05.2019 - 04.2021
- Supervised daily store operations, ensuring alignment with company policies and procedures.
- Trained and mentored new team members on customer service standards and product knowledge.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
Education
Masters in Social Work - Social Work
Wayne State University
Detroit, MI05-2026
Skills
- Case management
- Care coordination
- Clinical documentation
- Record keeping
- Medical terminology understanding
- Policy adherence
- Multidisciplinary team collaboration
- Patient education
- Patient advocacy
- Organizational skills
Timeline
Therapist Intern
Covenant House
08.2025 - 05.2026
AFC Care Coordinator
Team Wellness Center
07.2023 - Current
BEHAVIOR TECHNICIAN
Behavior Frontiers
03.2022 - 06.2023
Store Supervisor
Generation Mobile Sprint
05.2019 - 04.2021
Masters in Social Work - Social Work
Wayne State University